*Carol Marie* Cohs
Schererville,IN
Summary
Exhilarating and energetic administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with complex problem-solving and de-escalation techniques in conflict resolution. Expertise and accuracy in the management of payment/billing tasks to update financial accounts.
Overview
38
38
years of professional experience
Work History
Administrative Assistant,
Todd Todd Avery Agency/State Farm
Highland, IN
09.2023 - Current
- Creates info sheets to collect data with ease to streamline workflow.
- Maintains accurate records of client interactions in ECRM database.
- Organizes filing systems for all documents to ensure accuracy and confidentiality of client records.
- Responds to client inquiries and requests via phone, face-to-face contact, and email with professionalism and timeliness.
- Submits COCs electronically with extreme accuracy to the BMV as proof of insurance for clients.
Administrative Assistant,
Calumet Christian School
Griffith, IN
08.2022 - 08.2023
- Initialized and conducted background checks for all employees.
- Scanned, uploaded, and filed documents under appropriate employee or student files, with availability to help as team player.
- Tracked all personnel, supplies, training, and other administrative transactions using electronic and manual office documentation tools.
Care Attendant in Home
Premier Care (Homemaker A+)
Highland, IN
07.2014 - 02.2022
- Attended to Special Needs of Alzheimer's Disease & Autism clients.
- Organized/Performed all Care Attendant & Homemaking Duties.
- Organized/Ordered all medications and pharmacy refills.
- Scheduled/Tracked Doctor & Therapy office & home appointments.
Health/Safety Medical Teacher/Director
ARC & Local Lake County Colleges
Lake County, IN
10.1987 - 06.2014
- Adjunct & Full Time Medical Teacher/Program Director for MA & LPN programs, while Managing and Supervising all students and staff.
- Taught CPR/First Aid as Corporate ARC Instructor at businesses.
- Tutored/Mentored students for local Colleges and Universities based on class size and availability.
Education
MBA - Business
DeVry University/Keller Grad School of Management
Merrillville, IN06-2002
Master of Science - Nursing
Purdue University-Calumet Campus
Hammond, IN06-1990
Skills
- Adaptability & Creativity
- Administrative Procedures
- Critical Thinking
- Customer Service
- Detail-Oriented
- Effective Communication
- Highly Organized
- Licensed Notary Public
- Problem Solving
- Self-Motivation
- Team Collaboration
- Time Management
- Workflow Optimization
Timeline
Administrative Assistant,
Todd Todd Avery Agency/State Farm
09.2023 - Current
Administrative Assistant,
Calumet Christian School
08.2022 - 08.2023
Care Attendant in Home
Premier Care (Homemaker A+)
07.2014 - 02.2022
Health/Safety Medical Teacher/Director
ARC & Local Lake County Colleges
10.1987 - 06.2014
MBA - Business
DeVry University/Keller Grad School of Management
Master of Science - Nursing
Purdue University-Calumet Campus