Carolyn Bentley Tyler
Box Springs
Summary
My objective for this position is to incorporate an exciting work environment and be a productive team player. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
21
21
years of professional experience
Work History
Office Manager
Tyler Farms Trucking
09.2021 - Current
- Answering Phones, preparing invoices for customers, collections, bank deposits, data entry, filing, making appointments
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Certified Jailer
Talbot County Sheriff’s Department
02.2021 - 03.2022
- Handled day to day operations of the jail, booked subjects that came into our facility on various charges, entered warrants into GCIC and our computer system, entered civil papers into our computer system when they were sent down from Superior Court and Probate Court. Ran background checks for firearms permits.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Owner/Sales Associate
Fred Johnson Auto Sales
06.2019 - 06.2020
- Handled everyday duties such as answered phones, paperwork for customers who purchased vehicles from the lot, sent off for titles to the vehicles.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Sub Deputy Clerk
Talbot County Probate Court
04.2019 - 05.2019
- Handled monthly court dockets, processed traffic ticket payments, also prepared paperwork on civil suits, answered the phones, waited on the public, recorded legal documents. I was asked by Judge Terry and the Chief Clerk Cynthia Bentley to come in a fill this position while Deputy Clerk Powell was on medical leave.
STYLIST/RECEPTIONIST
BUDGET CUTS AND STYLES
01.2018 - 08.2018
- Receptionist duties (same as above) and being a hair stylist
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
RECEPTIONIST
MORGAN OIL COMPANY
06.2004 - 08.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Diploma -
Hardaway High School
05.2004
Diploma - Cosmetology
Columbus Technical College
08.2017
Bachelor’s - Criminal Justice
Southern New Hampshire University
05.2024
Skills
- Proficient in computers, Word, Excel, PowerPoint
- Scheduling meetings and appointments
- Data entry
- Processing payments
- Payroll processing
- Document management
- Certified GCIC operator
- Certified Jailer
- Civil paper/ warrant entry
- Customer service
- Office management
- Organizational skills
Timeline
Office Manager
Tyler Farms Trucking
09.2021 - Current
Certified Jailer
Talbot County Sheriff’s Department
02.2021 - 03.2022
Owner/Sales Associate
Fred Johnson Auto Sales
06.2019 - 06.2020
Sub Deputy Clerk
Talbot County Probate Court
04.2019 - 05.2019
STYLIST/RECEPTIONIST
BUDGET CUTS AND STYLES
01.2018 - 08.2018
RECEPTIONIST
MORGAN OIL COMPANY
06.2004 - 08.2007
Diploma - Cosmetology
Columbus Technical College
Diploma -
Hardaway High School
Bachelor’s - Criminal Justice
Southern New Hampshire University
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