Carolyn Booker-Cruz
Victorville,CA
Summary
Experienced Medical Record Coder with over 15 years in healthcare coding. Demonstrates strong attention to detail and problem-solving abilities, ensuring coding accuracy and compliance. Committed to maintaining quality assurance standards and enhancing data integrity.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Medical Record Coder
Department of Defense
Victorville, CA
11.2008 - Current
- Reviewed medical records for accuracy and compliance with coding guidelines.
- Assigned appropriate codes to diagnoses and procedures in patient records.
- Collaborated with healthcare professionals to clarify documentation requirements.
- Maintained up-to-date knowledge of coding regulations and changes.
- Utilized coding software to streamline data entry processes efficiently.
- Conducted audits to ensure adherence to quality standards in coding practices.
- Verified accuracy of patient data entered into the electronic health record system.
- Researched coding issues when necessary to resolve discrepancies or ambiguities.
- Coded diagnoses, procedures, and services according to established standards.
- Assigned ICD-10 codes for inpatient, outpatient, and emergency room encounters.
- Reviewed physician queries regarding correct code assignment based on documentation provided.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- review patient hospital records and assign the correct numerical codes for diagnoses and procedures for billing and data tracking
Medical Support Assistant
Department Of Defence
Fort Irwin, California
01.2006 - 11.2008
- Managed scheduling for patient appointments and follow-ups.
- Coordinated medical records requests and maintained confidentiality standards.
- Facilitated communication between patients and medical staff effectively.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Answered telephone calls, recording accurate messages and relaying to designated staff.
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
- Greeted patients and visitors, verified patient information and scheduled appointments.
Customer Service Representative
LabCorp
BURLINGTON, NC
07.1996 - 09.2005
- Coordinates with government agencies, attorneys, doctors, and private individuals.
- Serves as a liaison between LabCorp branches and its customers in response to inquiries and problems.
- Research, troubleshoot, and resolve customer problems.
- Send out test results to doctors and court systems.
- Reviews documents for accuracy and compliance with applicable regulations.
Education
Bachelor of Science - Health Information Management
American Military University
West Virginia10-2021
Associate of Science - Medical Billing And Coding
Anthem College of Phoenix
Phoenix, AZ05-2009
Skills
- ICD-10, ICD-10-PCS, CPT coding
- Attention to detail
- Problem solving
- Time management
- HIPAA compliance
- HCPCS coding
- Diagnostic coding
- Procedural coding
- Data entry
- Compliance auditing
- Quality assurance
- Inpatient coding
- Inpatient records coding
- Proficiency in 3M software and Genesis software
Certification
- Certified Professional Coder, AAPC
- HIPAA Awareness Training
- Cyber Awareness Certificate
- Ethics Certificate
- Contracting Officers Representative (COR)
References
References available upon request.
Timeline
Medical Record Coder
Department of Defense
11.2008 - Current
Medical Support Assistant
Department Of Defence
01.2006 - 11.2008
Customer Service Representative
LabCorp
07.1996 - 09.2005
Bachelor of Science - Health Information Management
American Military University
Associate of Science - Medical Billing And Coding
Anthem College of Phoenix