Carolyn Cardaropoli
Southwick,MA
Summary
Driven professional with a proven track record at Baystate Health, adept in Microsoft Applications and fostering collaborative relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
14
14
years of professional experience
Work History
Claim Support Specialist
Baystate Health
06.2019 - 05.2024
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Maintained confidentiality of patient records, and health statuses.
- Posted payments to accounts and maintained records.
- Checked documentation for accuracy and validity on updated systems.
- Organized information using spreadsheets and collaborated with fellow team members to meet deadlines and manage large volume of claims
- Processed refunds or adjustments due to overpayments or other errors
Revenue Cycle Liaison
Baystate Health (Contracted Through ProMedical)
04.2010 - 06.2018
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Collaborated with cross-functional teams to improve overall revenue cycle performance.
- Enhanced billing accuracy by thoroughly reviewing invoices and ensuring correct data entry.
- Contributed to the development of departmental goals and objectives, driving continuous improvement efforts within the revenue cycle team.
- Performed client reconciliation reports to ensure proper payment allocations and accurate claim information
Education
High School Diploma -
Cathedral High School
Some College (No Degree) - Medical Coding And Billing Certificate
Holyoke Community College
Skills
- Organization and Multitasking Abilities
- Time Management
- Team Collaboration
- Adaptability and Flexibility
- Professionalism
- Microsoft Applications/Centricity/SMS
- Data integrity
- Attention to detail
- Excellent Communication
- Documentation skills
- Interpersonal Skills
Timeline
Claim Support Specialist
Baystate Health
06.2019 - 05.2024
Revenue Cycle Liaison
Baystate Health (Contracted Through ProMedical)
04.2010 - 06.2018
High School Diploma -
Cathedral High School
Some College (No Degree) - Medical Coding And Billing Certificate
Holyoke Community College
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