CAROLYN DAVIS
Hammond,LA
Summary
Diligent and highly motivated individual with a solid background in providing compassionate support to individuals. Experienced in managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills. Prepared to deliver exceptional support and resolve customer concerns with precision as a customer service professional. Adept at addressing client needs and fostering a collaborative environment to achieve high satisfaction rates. Reliable team player with flexible adaptability to dynamic situations, equipped with effective problem-solving and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
Walmart Supercenter
06.2021 - 09.2021
- Successfully handled cash register operations, customer service and re-stocking duties in a fast-paced retail store.
- Greeted customers upon entry, Provided knowledge of products and rang up purchases.
- Processes a high volume of payments accurately while maintaining a save distance due to COVID-19.
Customer Service Representative
The Home Depot
03.2022 - 07.2022
- Assisted customers with fast and timely checkout in Store and Garden Center.
- Processed lumber and home good orders for customers accurately and efficiently.
- Demonstrated excellent customer service by addressing customer inquiries.
DSP (Direct Support Professional)
Evergreen Life Services
01.2023 - 03.2023
- Provides direct assistance to my non-verbal, wheelchair-bound patients in their everyday duties.
- Implements the behavioral support plans to reduce inappropriate behavior, and to acquire alternative adaptive skills.
- provides assistance and training on independent community living skills.
DSP (Direct Support Professional)
ResCare Community Living
04.2023 - 04.2023
- Provides direct assistance to my In-home client.
- Implements the behavioral support plans to reduce inappropriate behavior and to acquire alternative adaptive skills
- Provides assistance and training on independent community living skills such as personal hygiene, light housework, laundry and shopping.
Education
05.2022
Skills
- CPR
- Direct support
- Caregiving
- Group home
- Behavioral health
- Food Preparation
- Home care
- Cash register
- Working with people with developmental disabilities
- Patient care
- Behavioral Management
- Client documentation
- Complaint Handling
- CRM Software
- Customer Service
- Customer Assistance
- Patience and Empathy
Certification
CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
DSP (Direct Support Professional) - ResCare Community Living
04.2023 - 04.2023
DSP (Direct Support Professional) - Evergreen Life Services
01.2023 - 03.2023
Customer Service Representative - The Home Depot
03.2022 - 07.2022
Customer Service Associate Cashier - Walmart Supercenter
06.2021 - 09.2021
Hammond High Magnet School - ,
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