Carolyn Easterly
Grosse Tete,LA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
21
21
years of professional experience
Work History
Cashier Team Lead
Tiger Team Consulting
Grosse Tete, LA
08.2008 - Current
- Performed daily opening and closing procedures for the register area.
- Trained new cashiers on proper use of registers and store policies.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Developed strong working relationships with team members to foster collaboration.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Answered phone calls to assist customers with questions and orders.
Barn Hand
Trinity Cutting Horses
Rosedale, LA
01.2007 - 06.2023
- Maintained and repaired barn equipment, including mowers and tractors.
- Checked horses for health issues such as lameness or skin conditions.
- Provided daily care for horses including feeding, watering, exercising and turnout time.
- Ordered food for animals and arranged delivery.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
- Moved equipment, poultry or livestock manually or using trucks or carts.
Office Clerk
Dominique's Stockyard
Baton Rouge , LA
11.2004 - 06.2009
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Prepared invoices for customers based on their orders and payment terms.
- Received payments from customers via cash or credit card transactions.
- Resolved customer complaints promptly and professionally.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Conducted data entry tasks with a high level of accuracy and efficiency.
Barn Hand
KeeKay Stables
Port Allen, LA
06.2004 - 08.2008
- Checked horses for health issues such as lameness or skin conditions.
- Provided daily care for horses including feeding, watering, exercising and turnout time.
- Cleaned stalls of manure and bedding material; replenished with fresh straw as needed.
- Inspected pastures for hazards that could harm livestock or interfere with grazing habits.
- Watered, fed and cared for livestock.
- Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
Cashier
Leroy's Cafe
Grosse Tete, LA
10.2003 - 07.2007
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Some College (No Degree) - Medical Billing And Coding
Daymar College - Clarksville
Clarksville, TNSkills
- Heavy Lifting
- Policy Enforcement
- Cash Drawer Reconciliation
- Flexible Schedule
- Store Opening and Closing
- POS System Operation
- Punctual and Reliable
References
References available upon request.
Timeline
Cashier Team Lead
Tiger Team Consulting
08.2008 - Current
Barn Hand
Trinity Cutting Horses
01.2007 - 06.2023
Office Clerk
Dominique's Stockyard
11.2004 - 06.2009
Barn Hand
KeeKay Stables
06.2004 - 08.2008
Cashier
Leroy's Cafe
10.2003 - 07.2007
Some College (No Degree) - Medical Billing And Coding
Daymar College - Clarksville
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