Carolyn Elliott
Hamilton,NJ
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
8
8
years of professional experience
Work History
Sales Representative
Horizon Disposal Services
Trenton, NJ
07.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Medicaid Eligibility Specialist
Conduent State Healthcare
Hamilton, NJ
03.2019 - 07.2022
- Made outbound phone calls to applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system using OIT software.
- Followed guidelines when reviewing applicant data to determine eligibility for Medicaid/NJ Family Care.
- Inputted all gathered information and researched data on applicants into computer system using DOVE software.
Insurance Underwriter
CURE Auto Insurance
Princeton, NJ
10.2014 - 08.2018
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Quoted and calculated premium rates for policies, using rate book, Edge and calculator.
- Drove team revenue totals by bringing in top sales numbers.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Made outbound calls to potential customers to finalize the application and processed payments.
Education
High School Diploma -
Nottingham High School
Hamilton Square, NJ06.2008
Skills
- B2B Sales
- Product Management and Pricing
- Revenue Generation
- Expense Reporting
- Retention Strategies
- Persuasive Negotiations
- Interpersonal Communication Skills
- Inside Sales
- Upselling Techniques
- Consultative Selling Techniques
- Client Development and Retention
Timeline
Sales Representative
Horizon Disposal Services
07.2022 - Current
Medicaid Eligibility Specialist
Conduent State Healthcare
03.2019 - 07.2022
Insurance Underwriter
CURE Auto Insurance
10.2014 - 08.2018
High School Diploma -
Nottingham High School