Carolyn Forbes
San Diego,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening ,and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
12
12
years of professional experience
Work History
Overnight Public Area Attendant
The Lodge At Torrey Pines
08.2023 - Current
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
Machinist
Johnson Matthey Inc
03.2022 - 08.2023
- Inspected completed parts to verify compliance with specifications and quality standards.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Monitored equipment to detect and report malfunctions and prevent accidents.
Journeyman Machinist
Solar Turbines
07.2011 - 01.2022
- Inspected completed parts to verify compliance with specifications and quality standards.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Completed projects on time and under budget and maintained equipment and tools.
Skills
- Report Preparation
- Active Listening
- Customer Relations
- Stocking and Replenishing
- Critical Thinking
- Delivery Scheduling
- Clerical Support
- Promotional Support
Timeline
Overnight Public Area Attendant
The Lodge At Torrey Pines
08.2023 - Current
Machinist
Johnson Matthey Inc
03.2022 - 08.2023
Journeyman Machinist
Solar Turbines
07.2011 - 01.2022
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