Carolyn Foster
Orlando,FL
Summary
Analytical Claims Specialist with proven experience investigating and resolving Complex Commercial Large Loss, Artisan, 1st Party Property, General Liability, Commercial and Personal-lines Auto, and Bodily Injury claims. Offering over 20 years claims experience. Adept at working effectively unsupervised and quickly mastering new skills. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Litigation Specialist
GeoVera Specialty Insurance via Global Risk Solution
Remote
11.2021 - 12.2022
- Manages, reviews, analyzes and reserves complex commercial and first-party property lawsuits
- Collaborates with defense attorneys to develop litigation strategies and plan of action
- Reviews, modifies, and approves Defense responses to AAD’s, Discovery, Motions, CRNs, and Releases
- Prepares LLR’s and conducted round table discussion to obtain settlement authority
- Conducts round table discussions for reserve approval
- Attends Mediation and settlement conferences and maintains file until dismissal.
Sr. Property Claims Examiner
Lighthouse Insurance via Field Pros Direct
Remote
08.2020 - 08.2021
- Reviews complex first-party litigation and non-litigation claims and completes coverage analysis
- Determines reserves and documents rational
- Reviews policy and corresponds with policyholders on liability and coverage decisions
- Prepares ROR’s, coverage disclaimers, LLR’s and responds to LOR’s, NOI’s, CRN’s
- Reviews suit, engage defense attorney, and provide strategic guidance to support the carrier's AAD, Discovery, and Motions
- Participates in Mediation, monitors reserves, and maintains files until closure or dismissal.
- Identified and obtained evidence to ascertain claim value.
Sr. Property Claims Adjuster
Seibels Claims Solutions
Altamonte Springs, FL
08.2017 - 04.2019
- Receives and reviews complex litigated and non-litigated 1st party property losses.
- Establishes reserves, sets coverage analysis, and settles claim.
- Identifies potentially fraudulent claims and refers to SIU
- Engages with policyholders, PA's, and attorneys on outcome of coverage and liability.
- Drafts ROR’s and coverage disclaimers and sends risk alerts to underwriting.
- Refers suits to DA’s, establishes strategy and POA, scrutinizes discovery responses, motions, budgets, and invoices. Settles and resolves cases and claims from start to finish.
Commercial Claims Specialist
CNA Insurance
Lake Mary, FL
10.2015 - 06.2016
- Investigates litigation and non-litigation complex Commercial Bodily Injury, completed operations, slip, trip and fall, property damage, premises, products, professional, liability, reputational, and commercial auto liability.
- Examines commercial policies and forms to determine coverage and liability applicable to loss description.
- Evaluates property, PD, and BI damages, completes claims analysis, and sets reserves
- Reviews contracts, maintenance records, COI records to identify additional insureds for possible tender, subrogation and fraud.
- Prepares ROR's, coverage disclaimers, LLR's, responses to attorney demands. Assigns defense attorneys to assist with lawsuits and arranges conferences to establish litigation strategy and plan of action, settles and resolves cases and claims from start to finish.
Education
Business Administration
Technical Community College
Skills
- Policy interpretation, Coverage Evaluations, Bodily Injury Evaluations, Property scoping and estimating, Accident investigations, Critical thinking,
- Claims Analysis, Report writing, Litigation and Claims file management processes, Interviewing techniques, Appraisal,
- Arbitration, Mediation, Subrogation, ADR resolutions, Comprehension of Tort Law multiple jurisdictions, Premises, Products, Professional,
- and Reputational (libel and slander) Liability, Recorded statements, depositions, Medical Terminology, Settlement determinations, Negotiation Proficiency
Other Related Experience
Other Related Experience
· Standard Mutual, Field Claims Adjuster, Indpls, IN, 11/10-04/2014
· Guide One & Standard Mutual, Claims Adjuster via IOS, Indpls, IN 02/07-11/2010
· Selective Insurance, Claims Management Specialist, Remote, 11/05-01/2007
· Cincinnati Insurance, Field Claims Specialist, Remote, 09/01-11/2005
Licenses:
Adjuster Licenses: CT, FL, LA, NC, RI and SC.
Certification: LCIPC Certification
NFIP: Flood Certified
Timeline
Litigation Specialist
GeoVera Specialty Insurance via Global Risk Solution
11.2021 - 12.2022
Sr. Property Claims Examiner
Lighthouse Insurance via Field Pros Direct
08.2020 - 08.2021
Sr. Property Claims Adjuster
Seibels Claims Solutions
08.2017 - 04.2019
Commercial Claims Specialist
CNA Insurance
10.2015 - 06.2016
Business Administration
Technical Community College
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