Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Carol E. Guzzi

Tampa,Florida

Summary

Interested in a full time entry bank position with a credit union, expanding upon strong detailing Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Office Administrator

08.2022 - Current
  • Studying to be a Licensed Florida Financial Advisor
  • Attending training zoom calls throughout the week

Life

Primerica Life Insurance Company
Tampa , Florida
11.2017 - 10.2020
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Demonstrated respect, friendliness and willingness to help wherever needed

Pharmacy clerk front counter cashier

Carrollwood Compounding Pharmacy Center
01.2020 - 01.2020
  • Outstanding customer service
  • Answered incoming phone calls from patients some screened to pharmacist
  • In store medication pick up or needed to speak to the pharmacist
  • Detailing within inventory, ordering needed to be done on separate computers
  • Shown the most common demand in current high potency vitamins and minerals
  • Dealt with medical supplies for patients that have to be sized according to with prescriptions

Pharmacy clerk front counter

PUBLIX
09.2007 - 08.2013
  • In and out windows
  • Outstanding customer service also cross training in all areas of departments
  • Handling cash, checks cashiers checks, coupons
  • Computer data entry patience information into the que
  • Filling orders, restocking receiving orders counting and facing medication alpha
  • Checking out orders in bag as well customers signing the pharmacy acknowledgement to
  • Receiving medication orders, if they have any questions for the pharmacists

Education

No Degree - Life Insurance/Annuities

Primerica Life Licensing Success Training
Tampa Florida
03.2023

Certificate of Completion - Real Estate Sales

Tampa School of Real Estate/Real Estate Sales
Tampa Florida
10.2016

Certification for Customer Service Leasing Sales/Administrator skills 98 -

2016

No Degree - Pharmacy Technician

Ashworth College
Norcross, GA
03.2015

Certification of Appreciation Reward for Five Years of Service at Publix - Company Appreciation

Publix
Tampa, FL
11.2013

Diploma - undefined

Clearwater Adult High School
1988

Skills

  • Cash handling
  • Point of sale and receipts
  • Computer skills
  • Basic math skills
  • Time management
  • Strong detailing work
  • Understanding confidential information materials
  • Strong oral, written, interpersonal communications skills
  • Listening effectively with eye contact
  • Customer Service
  • Inbound Phone Call Handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you can dream it, you can do it.
Walt Disney

Timeline

Office Administrator

08.2022 - Current

Pharmacy clerk front counter cashier

Carrollwood Compounding Pharmacy Center
01.2020 - 01.2020

Life

Primerica Life Insurance Company
11.2017 - 10.2020

Pharmacy clerk front counter

PUBLIX
09.2007 - 08.2013

No Degree - Life Insurance/Annuities

Primerica Life Licensing Success Training

Certificate of Completion - Real Estate Sales

Tampa School of Real Estate/Real Estate Sales

Certification for Customer Service Leasing Sales/Administrator skills 98 -

No Degree - Pharmacy Technician

Ashworth College

Certification of Appreciation Reward for Five Years of Service at Publix - Company Appreciation

Publix

Diploma - undefined

Clearwater Adult High School

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Carol E. Guzzi