Carolyn Henry
Houston,TX
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Slurpz Snowcones And More
03.2020 - Current
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Devised processes to boost long-term business success and increase profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Managed day-to-day business operations
- Prepared annual budgets with controls to prevent overages
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations
- Kept all building areas and equipment functional and well-organized to promote business performance
- Obtained necessary permits and licenses to operate various commercial vehicles legally
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
Supervisor
Miracals Place RTC
06.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow.
- Worked with management team to implement proper division of responsibilities.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Set overall vision and provided team leadership.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Performed annual evaluations and reviews for large staff of employees.
Direct Care Staff
People Need People
03.2014 - 04.2015
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Administered medication as directed by physician.
- Monitored and assisted residents through individual service plans.
Education
High School Diploma -
Ross Shaw Sterling High School
Houston, TX06.1994
Skills
- Verbal and Written Communication
- Client Service
- Hiring and Staffing
- Business Administration
- Staff Training
- Staff Management
- Team Oversight
- Customer Relations
- Business Planning
- Marketing and Advertising
Timeline
Owner/Operator
Slurpz Snowcones And More
03.2020 - Current
Supervisor
Miracals Place RTC
06.2015 - Current
Direct Care Staff
People Need People
03.2014 - 04.2015
High School Diploma -
Ross Shaw Sterling High School
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