Dedicated Case Manager with over 20+ years of acknowledgement and extensive experience in the life insurance industry working with Brokerage General Agencies to include Home Offices. I am a highly motivated person driven and resourceful with the ability to thrive under pressure. Total commitment to delivery quality, accuracy and efficiency to meet deadlines.
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Work Experience
Manage the necessary components for the new business process and manage daily workload with emphasis on time management and quality standards.
Proactively follow-up and provide communication to the advisors and the underwriters.
Request medical requirements as required.
Provide new business support to key partners. Work independently or with my co-workers managing cases by resolving issues, negotiation unfavorably underwriting offers.
I possessed a strong knowledge of processing Life, Annuity, Disability and Long term Care Insurance applications.
I have strong knowledge of multiple insurance carriers and spectrum of their products.
Timely communications assistance in gathering outstanding new business requirements and overall superior customer service. Quality-driven Senior Case Manager focused on facilitating communication between providers and improving overall service to clients. Detail-oriented and systematic professional with a proactive approach.