Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Kinney

Lancaster,NY

Summary

Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.

Experienced with foreclosure procedures, regulatory compliance, and case management. Utilizes analytical skills and precision to ensure accurate documentation and decision-making. Knowledge of legal and financial protocols ensures seamless coordination and resolution of foreclosure cases.

Overview

25
25
years of professional experience

Work History

Pre Sale/Title Resolution Legal Assistant

Gross Polowy Legal
Williamsville, NY
08.2022 - 01.2026
  • Managed case files and maintained document organization for efficient retrieval and processing.
  • Facilitated communication between clients and legal teams to enhance client satisfaction and case outcomes.
  • Streamlined workflow processes to improve efficiency in document preparation and filing tasks.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.

Real Estate/Title Administrative

Rapid Title Services Inc
Buffalo, NY
03.2001 - 11.2019
  • Incoming communications, such as phone calls, emails, and letters, were promptly received and forwarded to appropriate staff.
  • Used Microsoft Office to create high-quality documents, spreadsheets, and presentations for internal and external needs.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Handled client correspondence and kept track of records to keep the office running smoothly.
  • Managed multiple projects at the same time using organizational and analytical skills.
  • Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
  • Proofread Deed and Mortgage documents to ensure that all company materials were error-free.
  • Streamlined document preparation processes for real estate transactions.

Education

High School Diploma -

Lancaster High School
Lancaster, NY

Skills

  • Microsoft office
  • File organization
  • Legal document preparation
  • Client communication
  • Legal research
  • Administrative support
  • Fast learner
  • Client relations
  • Legal terminology

Timeline

Pre Sale/Title Resolution Legal Assistant

Gross Polowy Legal
08.2022 - 01.2026

Real Estate/Title Administrative

Rapid Title Services Inc
03.2001 - 11.2019

High School Diploma -

Lancaster High School

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Carolyn Kinney