Summary
Overview
Work History
Education
Skills
Timeline
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Carolyn Lozier

Auburn,WA

Summary

Energetic VGD Attendant with 35 years of successful performance in casino roles. Skilled in maintenance and operation of slot machines and other floor games equipment. Efficient and quality-focused with aptitude for accurate cash handling and guest services.

Overview

35
35
years of professional experience

Work History

VGD Attendants

Muckleshoot Casino
10.2022 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Adhere to department, company, and state gaming policies and procedures.
  • Reset and filled slot machines with tickets.

Live Bingo Clerk

Muckleshoot Bingo
03.1989 - 08.2022
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Explained game instructions and rules to customers.
  • Took customer bets, paid out winnings and collected losing bets.
  • Informed security personnel and supervisors of problems, violations or irregularities.
  • Preserved safe and clean gaming floor to protect customers and business interests.
  • Interacted with casino customers by answering questions, addressing concerns and handling escalations.

Education

High School Diploma -

Wellpinit High School
Wellpinit, WA
06.1988

Skills

  • Professionalism and Courtesy
  • Accurate Money Handling
  • Active listening
  • Conflict resolution
  • Organizational skills
  • Understanding of regulations
  • Gaming Commission Regulations
  • 35 years of money handling/jackpot payout

Timeline

VGD Attendants

Muckleshoot Casino
10.2022 - Current

Live Bingo Clerk

Muckleshoot Bingo
03.1989 - 08.2022

High School Diploma -

Wellpinit High School

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Carolyn Lozier