Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Tiffany Watkins

Tiffany Watkins

Puyallup,WA

Summary

Experienced in gambling operations. Confident and decisive leader with great team management, organizational and customer service skills. Dedicated to running profitable games in full compliance with commission rules.

Overview

8
8
years of professional experience

Work History

VGD Slot Shift Manager

Muckleshoot Indian Bingo
01.2019 - 01.2024
  • Manage operational needs of Slot Department under direction of Department Head
  • Maintained positive work environment through effective conflict resolution and fostering open communication among team members
  • Conducted regular performance evaluations for team members, providing constructive feedback to support their professional growth
  • Improved customer satisfaction by promptly addressing and resolving guest concerns and issues
  • Managed shift operations, ensuring all policies and procedures were consistently followed by staff members
  • Coordinated staff schedules, rotations, and breaks
  • Signed off on jackpots won.

Food and Beverage Supervisor

Muckleshoot Indian Bingo
01.2018 - 01.2019
  • Maintained clean and organized work environment to ensure compliance with health department regulations and company standards
  • Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities
  • Delivered in-depth training to work in food preparation and customer-facing roles to promote strong team performance.

Lead Cage Cashier

Muckleshoot Indian Bingo
01.2016 - 01.2018
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Maintained balanced cash drawer with diligent attention to detail and accurate counting practices
  • Provided exceptional customer service, addressing concerns promptly and professionally
  • Quickly and accurately counted drawers at start and end of each shift
  • Counted and recorded assigned funds and made exchanges of funds throughout shift
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance
  • Maintained security of cage area, safeguarding company assets from potential theft or fraud risks.

Education

GED -

Tacoma Community College
Tacoma, WA
06.2007

Skills

  • Casino Operations Knowledge
  • Cash Handling Expertise
  • Customer Service
  • Computer Skills

Personal Information

Title: Attentive Manager

Timeline

VGD Slot Shift Manager

Muckleshoot Indian Bingo
01.2019 - 01.2024

Food and Beverage Supervisor

Muckleshoot Indian Bingo
01.2018 - 01.2019

Lead Cage Cashier

Muckleshoot Indian Bingo
01.2016 - 01.2018

GED -

Tacoma Community College

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Tiffany Watkins