Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carolyn Madrid

Palatine,IL

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Offering exceptional communication and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Team Member

Buona Beef
11.2023 - Current
    • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
    • Greeted guests pleasantly and answered menu questions.
    • Served food and beverages promptly with focused attention to customer needs.
    • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
    • Verified prepared food met standards for quality and quantity before serving to customers.

Team Member

Nothing Bundt Cakes
04.2023 - 08.2023
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Learned all required tasks quickly to maximize performance.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning sales floor.

Supervisor

Crumbl Cookies
04.2021 - 01.2023
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Managed customer service operations, including taking orders and resolving complaints.
    • Monitored workflow to improve employee time management and increase productivity.
    • Evaluated employee performance and coached and trained to improve weak areas.
    • Operated and maintained bakery equipment, including ovens and mixers.
    • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Team Member

Smoothie King
01.2022 - 03.2022
    • Received, processed, and stocked merchandise in accordance with store policies.
    • Measured ingredients accurately according to recipe specifications,
    • Processed payments using POS systems while ensuring accuracy of all transactions.
    • Rotated stock as needed to keep freshness intact.
    • Assisted other team members when needed in order to ensure efficient operations.

Education

High School Diploma -

Palatine High School
Palatine, IL
05.2019

Skills

    • Customer Service
    • Communication
    • Teamwork and Collaboration
      • Training and Mentoring
      • Organization
      • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Member

Buona Beef
11.2023 - Current

Team Member

Nothing Bundt Cakes
04.2023 - 08.2023

Team Member

Smoothie King
01.2022 - 03.2022

Supervisor

Crumbl Cookies
04.2021 - 01.2023

High School Diploma -

Palatine High School

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Carolyn Madrid