Hi, I’m
Carolyn Marie Durham
Bristow,OK
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Efficient and results-driven Mult-Marker Manager with 7 years of experience in developing and implementing marketing strategies to enhance brand awareness and drive customer acquisition. Proven track record in managing vendor relationships, optimizing performance through data analysis, and fostering team development. Skilled in maintaining high standards of quality control and resolving customer issues promptly, ensuring satisfaction and business growth. Willing to relocate to: Cushing, OK - Sapulpa, OK - Tulsa, OK Authorized to work in the US for any employer
Overview
8
years of professional experience
1
Certificate
Work History
Mobile Management Inc
Mult-Marker Manager
07.2018 - Current
Job overview
- Developed and implemented marketing strategies to increase brand awareness and drive customer acquisition
- Monitored key performance indicators (KPIs) to measure the effectiveness of marketing initiatives and made data-driven recommendations for optimization
- Managed relationships with external vendors such as agencies or printers to ensure timely delivery of high-quality materials within budget constraints
- Identified opportunities for strategic partnerships or sponsorships that aligned with the brand's values and target audience demographics
- Managed daily operations, including scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Identified areas for process improvement through data analysis
Bristow Medical Center
Housekeeper
08.2017 - 07.2018
Job overview
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
- Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
- Implemented a room inspection checklist that improved overall cleanliness scores by XX%
Education
BA High SchoolBroken Arrow, OK
High School from General
05.1995
Skills
- English (10 years)
- Sanitation (2 years)
- Time management (10 years)
- Customer service (10 years)
- Hospitality (2 years)
- Analysis skills (7 years)
- Communication skills (10 years)
Certification
Driver's License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 18-20 staff members.
Timeline
Mult-Marker Manager
Mobile Management Inc
07.2018 - Current
Housekeeper
Bristow Medical Center
08.2017 - 07.2018
BA High School
High School from General