Carolyn Nuncio
Fort Worth,TX
Summary
Organized, dedicated and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
31
31
years of professional experience
Work History
Sales and Events Venue Manager
Dalmore Event Venue
11.2021 - Current
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
Coordinating Event Manager
Noahs Event Venue
11.2014 - 02.2020
- Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
- Prepared, monitored, and maintained event budgets.
- Maintained close communication with clients to mitigate service issues.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Organized venues, budgets, guest lists, catering and event timelines.
- Designed contracts, collected fees and booked venues for events.
- Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cleaning Professional
Self-employeed
12.2004 - 11.2014
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
- Transported trash and hazardous waste to appropriate disposal area.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Replenished supply of hand soap, paper towels and other consumables.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Responded to emergency cleaning requests to meet client expectations.
- Performed and documented routine inspection and maintenance activities to meet client expectations.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
Front Office Receptionist
McGuire & Levy Attorneys At Law
05.1993 - 09.1995
- Answered office phone and emails to schedule appointments, forward information and complete [Task].
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Maintained front office cleanliness and organized supplies to increase [Type] task productivity.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Sorted and distributed business correspondence to correct department or staff member.
Hostess
On The Border
08.1994 - 05.1995
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education
Northlake Jr College
Irving, TXSkills
- Contract negotiations and administration
- Transportation and logistics coordination
- Team leadership and supervision
- Catering coordination
Timeline
Sales and Events Venue Manager
Dalmore Event Venue
11.2021 - Current
Coordinating Event Manager
Noahs Event Venue
11.2014 - 02.2020
Cleaning Professional
Self-employeed
12.2004 - 11.2014
Hostess
On The Border
08.1994 - 05.1995
Front Office Receptionist
McGuire & Levy Attorneys At Law
05.1993 - 09.1995
Northlake Jr College