Carolyn Porter
Jacksonville,Florida
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Manger
Wigged Outt LLC
10.2017 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation,
- Cross-trained existing employees to maximize team agility and performance. for over 15 employees per day.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Community Manager(300)
Southside Villas (Started My Own Business)
12.2013 - 10.2017
- Customer care as primary focus(along with but not limited to): Assisting Manager with reports: Weekly, Leasing, Delinquency, Month End, Collections
- Collecting rent and completing bank deposits
- Collections placements and payment tracking Filing evictions/lease terminations
- File and resident ledger audits
- Renewals and Occupancy specialist
- Resident Retention and Coordinating Resident Events
- Operating property within approved budget
- Responsible for walking move outs and final statements
Education
High School Diploma -
Grand Park Career Centerf
Jacksonville, Florida06.1998
Skills
- Technical Proficiency
- Employee Coaching and Motivation
- Food and Beverage Management
- Scheduling and Coordinating
- Administration and Reporting
- Managing Reception
- Managing Cash Register
- Strategic Planning
- Staff Management
Timeline
Manger
Wigged Outt LLC
10.2017 - 10.2022
Assistant Community Manager(300)
Southside Villas (Started My Own Business)
12.2013 - 10.2017
High School Diploma -
Grand Park Career Centerf
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