Carolyn Richmond
New Philadelphia,OH
Summary
Business owner with 30 years of experience. Excelling in office technology, communications, and the ability to present myself in a professional manner. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Substitute Teacher
Buckeye Career Center
New Philadelphia, OH
08.2022 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Promoted a safe and secure atmosphere within the classroom setting.
Independent Contractor
Self Employed Cosmetologist
New Philadelphia, OH
04.2022 - Current
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Kept notes listing preferences and services provided to clients for quick reference.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Delivered roots and gloss treatment, balayage highlights and toning glaze treatment.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Evaluated client's hair and physical features to determine style and cut plans.
- Collected payment from customers and scheduled next appointments.
Salon Owner/Operator
The Gang's All Hair
New Philadelphia, OH
06.1995 - 03.2022
- Proficient in full range of color, cutting, chemical and styling services.
- Performed preliminary hair consultations on new clients to help decide on new style or color.
- Pre-booked future appointments to increase repeat business.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Mentored new staff to enhance personal growth and increase productivity.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Resolved issues quickly through meticulous research and quick decision making.
- Kept records for production, inventory, income and expenses.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Kept up-to-date on regulatory changes affecting business operations.
- Set pricing structures according to market analytics and emerging trends.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
- Interviewed, trained and supervised employees.
Education
High School Diploma -
West Holmes High School
Millersburg, OHAdvanced Cosmetologist License - Cosmetology
The Academy of Hair Design
Canton, OHSkills
- Initiative to Work Independently
- Strategic Thinker
- Organization and Time Management Skills
- Good Communication, Customer Service and Relationship-Building Skills
- Team Working Skills
- Attention to Detail
- Assertiveness
- Flexibility
- Tact, Discretion and Diplomacy
- Issue Resolution
- Decision Making
- Supply Ordering and Management
- The Ability to be Proactive and Use My Initiative:
- Computer Savvy
- Answering Calls, Taking Messages and Handling Correspondence
- Appointment Scheduling
Timeline
Substitute Teacher
Buckeye Career Center
08.2022 - Current
Independent Contractor
Self Employed Cosmetologist
04.2022 - Current
Salon Owner/Operator
The Gang's All Hair
06.1995 - 03.2022
High School Diploma -
West Holmes High School
Advanced Cosmetologist License - Cosmetology
The Academy of Hair Design
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