Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolyn Rodriguez

Woodbridge,NJ

Summary

Designer Account Executive at Sherwin Williams with expertise in client relationship management and event coordination. Cultivated over 2,000 connections with designers and contractors, significantly enhancing customer satisfaction and driving sales growth. Skilled in market research and vendor relationship development, delivering innovative solutions tailored to client needs.

Overview

5
5
years of professional experience

Work History

Designer Account Executive

Sherwin Williams
Warren, NJ
03.2024 - Current
  • Cultivated relationships with residential designers and architects to drive sales growth in Residential Repaint market.
  • Identified customer needs promptly to enhance overall experience.
  • Developed and maintained over 2,000 client relationships to ensure satisfaction.
  • Contributed innovative solutions that guided clients toward achieving American Society of Interior Designers (ASI) certification.
  • Educated customers on tool selection options that aligned with budget constraints.
  • Executed data entry tasks for customer information, orders, and billing.
  • Coordinated logistics for events, managing multiple vendors effectively.

Assistant Market Manager

Sherwin Williams
Westfield, United States
08.2021 - 03.2024
  • Researched and identified new market opportunities, boosting market share.
  • Conducted comprehensive analysis of labor market trends, maintaining competitive edge.
  • Recommended merchandise display styles, leading to enhanced sales performance.
  • Supported team members with registers, inventory organization, labeling, unloading, and store cleanliness.
  • Aided Spanish-speaking customers, fostering loyalty and repeat business.
  • Monitored inventory levels and tracked sales trends for informed decision-making.
  • Hired, trained, and evaluated personnel in customer service and merchandising roles.
  • Prepared profit and loss performance reports to assess financial health.

Full-time sales associate

Sherwin Williams
Elizabeth, United States
03.2021 - 08.2021
  • Demonstrated strong organizational and time management skills, balancing a full-time course load and extracurricular activities
  • Assist an average of 40 customers per day in finding or selecting items, and providing recommendations
  • Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases

Part-time sales associate

Sherwin Williams
Rahway, United States
11.2020 - 02.2021
  • Worked effectively as part of a team to maximize sales and customer satisfaction
  • Provide outstanding customer service, receiving 97% in customer service feedback surveys
  • Stock, replenish, and organize inventory with accuracy and efficiency

Education

Diploma -

Woodbridge High School
Woodbridge
05.2019

Skills

  • Adaptability
  • Time management
  • Leadership
  • Communication skills
  • Customer service
  • Client relationship management
  • Event coordination
  • Networking
  • Product knowledge
  • Collaboration
  • Market research
  • Vendor relationships
  • Project presentations
  • Client satisfaction

Languages

  • Spanish
  • English

Timeline

Designer Account Executive

Sherwin Williams
03.2024 - Current

Assistant Market Manager

Sherwin Williams
08.2021 - 03.2024

Full-time sales associate

Sherwin Williams
03.2021 - 08.2021

Part-time sales associate

Sherwin Williams
11.2020 - 02.2021

Diploma -

Woodbridge High School

Similar Profiles

CREATE PROFILE