Carolyn Sesma
Scottsdale,AZ
Summary
Strategic healthcare leader with 8+ years across pharmaceutical accounts, market access, and patient advocacy. Known for strategic planning, executive communication, and cross-functional launch support that strengthens stakeholder relationships and drives business results.
Overview
17
17
years of professional experience
Work History
Ophthalmology Account Director
Regeneron
Scottsdale, AZ
04.2024 - 05.2026
- Cultivated Regeneron account relationships with healthcare stakeholders to enhance collaboration across assigned territory.
- Created strategic account plans for Regeneron therapies to address customer needs and drive engagement.
- Facilitated launch planning for Regeneron products in target accounts, ensuring alignment with market needs.
- Supported coordination of cross-functional teams across sales, medical, and market access functions.
- Improved customer satisfaction by resolving service issues through effective team coordination. by working with internal teams.
Associate Director, GPO and Market Access
Regeneron
Scottsdale, AZ
11.2022 - 04.2024
- Prepared briefing materials for leadership decisions and portfolio discussions.
- Communicated priorities clearly across teams to align Regeneron business goals.
- Established key performance indicators which were tracked regularly against set targets.
- Created effective communication channels between different departments in order to facilitate collaboration.
- Assisted senior leadership team in developing long-term strategic plans for the organization.
- Utilized reporting and visualization tools to support governance and team reporting needs.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Analyzed data collected from various sources in order to identify trends or areas requiring further investigation or action.
- Developed and implemented strategies to increase organizational effectiveness and efficiency.
Strategic Account Manager
Cencora
Scottsdale, Arizona
10.2020 - 11.2022
- Managed strategic pharmaceutical accounts across Cencora supply chain and distribution channels.
- Established strong relationships with key decision makers within client organizations.
- Nurtured professional relationships through personal client meetings and consistent check-ins.
- Coordinated customer contract reviews with sales, operations, and finance teams.
- Utilized available resources to orchestrate solutions for increased market share and bolstered profit margins.
- Analyzed account activity using CRM and reporting dashboards.
Director of Patient Advocacy
Fountain Hills Pediatric and Internal Medicine
Fountain Hills, Arizona
03.2018 - 10.2020
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Negotiated agreements with external partners such as contractors or consultants.
- Represented the organization as a public spokesperson at industry events or conferences.
Physician Liaison
Mayo Clinic Health System
Phoenix, AZ
08.2015 - 03.2018
- Built referral relationships with Mayo Clinic Health System providers and community practices.
- Coordinated outreach visits with physicians, administrators, and specialty care teams.
- Communicated service line updates, access changes, and clinic offerings to referral partners.
- Supported patient referral pathways across primary care and specialty care settings.
- Tracked provider feedback and shared needs with clinic leadership and departments.
- Prepared presentation materials for outreach meetings and physician education sessions.
- Resolved service concerns with referring offices and internal care teams.
Account Executive
KW Medical
Phoenix, AZ
02.2009 - 07.2015
- Managed medical account portfolios for KW Medical client relationships.
- Presented product solutions to support customer purchasing decisions.
- Coordinated quotes, pricing, and order details with internal teams.
- Maintained CRM records for account activity and follow-up.
Education
Bachelor of Science - Business Administration And Management
Arizona State University, WP Carey Business School
Tempe, AZ12-2008
Skills
- Strategic account planning
- Market launch strategy
- Launch execution
- Access optimization
- Account management
- Stakeholder engagement
- Cross-functional collaboration
- Executive communication
- Business development
- Relationship building
Timeline
Ophthalmology Account Director
Regeneron
04.2024 - 05.2026
Associate Director, GPO and Market Access
Regeneron
11.2022 - 04.2024
Strategic Account Manager
Cencora
10.2020 - 11.2022
Director of Patient Advocacy
Fountain Hills Pediatric and Internal Medicine
03.2018 - 10.2020
Physician Liaison
Mayo Clinic Health System
08.2015 - 03.2018
Account Executive
KW Medical
02.2009 - 07.2015
Bachelor of Science - Business Administration And Management
Arizona State University, WP Carey Business School