Carolyn Sims
Cape Coral,FL
Summary
Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
12
12
years of professional experience
Work History
Optometric Technician
International Eyecare Center
Pittsfield, IL
07.2013 - 10.2021
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Participated in community vision screenings and outreach programs to promote optometry services.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Collaborated with optometry staff to reach individual and team goals.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Anticipate the need of what the Dr. you are supporting wants before they see the patient including OCT, VF, Fundus photos, setting up for minor procedures, and preparing any paperwork or consents.
- Verify and pull insurance benefits.
- Meticulously record all necessary information into EMR.
- Coordinate and adjust, if needed, patient scheduling to save valuable clinic time and maintain the appearance of a cohesive and smooth running practice.
- Explain, educate, and make sure every patient knows how important they are and how devoted we are to their care and always practicing patience with every patient according to their physical abilities, understanding, and knowledge.
Lab Technician
Site Vision Center
Quincy, IL
03.2010 - 06.2013
- Oversaw items in inventory and reordered before supplies diminished.
- Mount and secure lens blanks or optical lenses in holding tools or chucks of cutting, polishing, grinding, or coated machines.
- Set up machines to polish, bevel, edge, or grind lenses, flats, blanks, or other precision optical elements.
- Select lens blanks, molds, tools, and polishing or grinding wheels, according to production specifications.
- Mount, secure, and align finished lenses in frames or optical assemblies using precision hand tools.
Education
High School Diploma -
Clarksville High School
Clarksville, TN 05.1983 - 05.1983
Skills
Mobility assistance aptitude
Needs assessment
Recordkeeping and documentation
Patient services
Good Telephone Etiquette
Written Communication
Multitasking Abilities
Training and educating others on procedures, techniques, and policies
Ability in finding the balance between patience and speed
Accomplishments
Spearheaded and executed a campaign that generated an extra $80,000 net for our office in 6 months using a diopsys testing on non doctor days in our office.
Generated a patient flow technique that increased our daily patient numbers up 15%
Timeline
Optometric Technician
International Eyecare Center
07.2013 - 10.2021
Lab Technician
Site Vision Center
03.2010 - 06.2013
High School Diploma -
Clarksville High School
05.1983 - 05.1983