Carolyn Spring
Champlain,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Analyst, Customs
Cole International
05.2022 - Current
- Collaborated effectively with team members to ensure smooth workflow and optimal performance within the customs brokerage department.
- Adapted quickly to new software systems used in the customs brokerage industry, enabling more efficient data entry and processing of shipments.
- Provided exceptional customer service by addressing client inquiries professionally and knowledgeably, fostering long-term relationships built on trust and reliability.
- Actively participated in company training initiatives to continuously expand knowledge base and refine professional skills related to customs brokerage processes.
Customs Broker Representative II
UPS-SCS
09.2010 - 05.2017
- Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Lawfully cleared merchandise through customs per client and government requirements.
- Implemented pre-clearance strategies to ensure seamless transit of goods through customs checkpoints.
Education
High School Diploma -
Meridian High School
Bellingham, WA06.1991
Skills
- Attention to Detail
- Confidentiality
- Oral Communication
- Problem Solving
- Proactive
- Integrity and Trustworthiness
Certification
Certified Customs Specialist (CCS), National Customs Brokers & Forwarders Association of America, Inc. (NCBFAA) 2022-Current
Timeline
Senior Analyst, Customs
Cole International
05.2022 - Current
Customs Broker Representative II
UPS-SCS
09.2010 - 05.2017
High School Diploma -
Meridian High School
Certified Customs Specialist (CCS), National Customs Brokers & Forwarders Association of America, Inc. (NCBFAA), 01/01/22, 01/01/24
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