Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn "Joyce" Eisele

Office Assistant
1115 Kennesaw Ridge Rd, Apt 507, Columbia,MO

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

28
28
years of professional experience

Work History

Medical Receptionist

Excel Orthopedics
03.2020 - Current
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Dental Office Receptionist/Dental Office Manager

Coyle & Lance Oral And Maxillary Surgeons
05.2005 - 06.2018
  • Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
  • Conducted efficient end-of-day processes including closing out cash registers, reconciling payment transactions, and preparing daily reports for management review.

Medical Receptionist

Boone Clinic, Rheumatology
11.2003 - 05.2005
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Office Assistant/Office Manager

Delta American Healthcare Inc
08.1995 - 11.2001
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Supervised administrative staff while managing the day-to-day operations of the office.
  • Prepared monthly reports for the monthly staff meetings.

Education

High School Diploma -

Community R-6 High School
Laddonia, MO

Skills

  • Data Entry
  • Scheduling
  • Staff Management
  • Professional Demeanor
  • Office Administration
  • Clerical Support
  • Telephone Etiquette
  • HIPAA Guidelines
  • Time Management

Timeline

Medical Receptionist

Excel Orthopedics
03.2020 - Current

Dental Office Receptionist/Dental Office Manager

Coyle & Lance Oral And Maxillary Surgeons
05.2005 - 06.2018

Medical Receptionist

Boone Clinic, Rheumatology
11.2003 - 05.2005

Office Assistant/Office Manager

Delta American Healthcare Inc
08.1995 - 11.2001

High School Diploma -

Community R-6 High School

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Carolyn "Joyce" EiseleOffice Assistant