Carolyn L Castillo
Amarillo,TX
Summary
At Oasis Laundry, I excelled in maintaining cleanliness and enhancing guest satisfaction, demonstrating a strong work ethic and exceptional team collaboration. My proactive approach and commitment to safety and hygiene significantly improved service quality, fostering customer loyalty and trust. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons.
Overview
1
1
Certification
Work History
Attendant
Oasis Laundry
03.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
GED -
Dunbar High School
Lubbock, TX04.1993
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety understanding
- Safety awareness
- Guest Relations
- Initiative and Self-Motivation
- Cleaning procedures
- Personal Protection Equipment (PPE)
Languages
Spanish
Native or Bilingual
Certification
- Area of expertise License - license to sell TABC
Timeline
Attendant
Oasis Laundry
03.2024 - Current
GED -
Dunbar High School
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