Carolynn Briggs
South Plainfield,NJ
Summary
Experienced and results-driven Director of Technology with15+ years of experience in IT management, project leadership, and systems administration. Adept at overseeing technology infrastructure, managing budgets, and leading teams to implement innovative solutions in educational and corporate environments. Skilled in cybersecurity, incident response planning, network administration, and business continuity. Proven track record in developing long-range technology strategies, implementing One-to-One laptop initiatives, and improving operational efficiency. Passionate about fostering collaboration across departments and building strong relationships with internal and external stakeholders.
Overview
2025
2025
years of professional experience
Work History
Director of Technology
Mount Saint Mary Academy
09.2001 - Current
Manage and maintain the school's entire technology infrastructure and all IT systems, ensuring seamless and efficient operations for the school.
- Technology Leadership: Spearheaded the comprehensive installation, management, and maintenance of the school's technology infrastructure, ensuring smooth operation for over 400 users in an independent, all-girls, college preparatory high school.
- Policy Development: Established robust policies and procedures for the network, data, and communication systems.
- Cybersecurity Initiatives: Developed, implemented, and tested cybersecurity plans, incident response plans, and business continuation plans.
- Equipment and Service Management: Oversaw all network administration, VoIP services, classroom AV, printing, and both on-premises and cloud-based systems.
- Microsoft 365 Administration: Administered the school's Microsoft 365 subscription, including Azure AD, Intune, and the Entra ecosystem.
- Budget Management: Prepared and meticulously monitored the annual technology budget, ensuring no overages.
- Vendor Management: Negotiated with vendors and managed all contracts and services.
- Collaboration: Maintained positive relationships with other departments and school stakeholders.
Senior Business Analyst, Prudential Asset Mgmt. Co
IBM Global Services
- Cross-functional Team Management: Led cross-functional teams to support critical investment accounting systems for all domestic and international securities transactions by Prudential traders
- Project Leadership: Successfully led integration projects with Chase Bank, Euro currency conversion projects, multiple system upgrades, and Y2K certification projects, streamlining processes and enhancing operational efficiency
- Training Development: Designed, developed, and taught a comprehensive5-part curriculum to over80 members of the Investment Operations and Systems group at Prudential, preparing them for a transition to new investment accounting systems software
Systems Consultant
Norrell Services
- Project Design and Management: Designed and managed several bank interface projects, cash accounting projects, and various investment systems related projects for the Prudential Asset Management group
Investment Systems Manager
Prudential Asset Management Group, Prudential Insurance Company
- Held various managerial roles within the organization, contributing significantly to system efficiency, user satisfaction, and overall operational improvements
Education
George Washington University School of Business & Public Management
Bachelor of Science - Business Management
Fairleigh Dickinson University
Skills
- Project Management
- IT Budgeting
- Network Administration
- IT Infrastructure
- Cybersecurity Planning
- Incident Response Planning
- Business Continuity Planning
- Vendor Management
- Leadership
- Organization
- Critical Thinking
- Analysis
- Detail Oriented
- Effective Communicator
- Time Management
Awards
- Mount Saint Mary Academy Core Values Award (2019): Awarded for outstanding contributions to the Mercy Core Values of Respect, Integrity, Justice, Compassion, and Service.
- Fujitsu Education Ambassador Program:2020 (Phoenix, AZ) and2017 (Sunnyvale, CA)
- IBM Best Fest Award (1999): Received a companywide award recognizing outstanding performance and significant contributions for the calendar year. Award included a5-day trip to Cancun for ceremony.
Timeline
Director of Technology
Mount Saint Mary Academy
09.2001 - Current
Investment Systems Manager
Prudential Asset Management Group, Prudential Insurance Company
Senior Business Analyst, Prudential Asset Mgmt. Co
IBM Global Services
Systems Consultant
Norrell Services
George Washington University School of Business & Public Management
Bachelor of Science - Business Management
Fairleigh Dickinson University
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