Carolynn Conrad
Pensacola
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension
Pensacola
03.2025 - 06.2025
- Assisted with patient intake and registration processes for timely visits.
- Enhanced patient t by meticulously recording vital signs along with accurate weight.
- Preformed routine phlebotomy tests.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
Central Ohio Primary Care
Columbus
11.2023 - 05.2024
- Assisted with patient intake and registration processes for timely visits.
- Maintained accurate medical records and updated patient information regularly.
- Supported physicians during examinations by preparing necessary tools and equipment.
- Administered vaccines and medications according to established protocols.
- Ensured cleanliness and organization of exam rooms and medical supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Externship Medical Assistant
Mount Carmel Health System Inc.
Hilliard
09.2023 - 11.2023
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained patient records using electronic health systems.
- Scheduled patient appointments and coordinated follow-up care efficiently.
- Welcome patients and inquiries about wellbeing since last treatment.
- Provide patient education to improve understanding of self-care.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Communicated effectively with patients to address inquiries and concerns.
Outbound Warehouse Associate
Amazon
West Jefferson
09.2020 - 12.2022
- Operated equipment to pick and pack customer orders efficiently.
- Inspected incoming shipments for quality and accuracy before processing.
- Collaborated with team members to maintain organized warehouse layout.
- Ensured compliance with safety regulations during daily operations.
- Utilized RF scanners to ensure accurate data entry into the Warehouse Management System.
- Communicated effectively with supervisors, coworkers, vendors.
- Adhered strictly to all company policies and regulations.
- Packed orders for shipment according to customer specifications.
- Operated manual pallet jacks to move materials within the warehouse facility.
- Executed special projects as assigned by supervisor.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Direct Support Professional
Hope Homes
Mansfield
04.2019 - 12.2022
- Assisted individuals with daily living activities and personal care tasks.
- Developed and maintained supportive relationships with clients and their families.
- Implemented individualized support plans based on client needs and preferences.
- Monitored client progress and reported changes to the care team regularly.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted clients with maintaining good personal hygiene.
Education
Medical Assistant -
Fortis College
11-2023
Associate of Applied Science - Early Childhood Care And Education
Anne Arundel Community College
Arnold, MD01-2002
Skills
- Patient intake
- Vital signs measurement
- Electronic health records
- Phlebotomy techniques
- Effective communication
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Medical terminology knowledge
- Companionship and emotional support
- Professional bedside manner
- Maintaining confidentiality
- Patient assessments
- EKG set up and monitoring
- Medical billing and coding
- Patient assessments and care
- Vital sign monitoring
- EMR / EHR
- Vital signs and examinations
Certification
- BLS first aid and CPR
- CCMA certified clinical medical assistant.
Timeline
Medical Assistant
Ascension
03.2025 - 06.2025
Medical Assistant
Central Ohio Primary Care
11.2023 - 05.2024
Externship Medical Assistant
Mount Carmel Health System Inc.
09.2023 - 11.2023
Outbound Warehouse Associate
Amazon
09.2020 - 12.2022
Direct Support Professional
Hope Homes
04.2019 - 12.2022
Medical Assistant -
Fortis College
Associate of Applied Science - Early Childhood Care And Education
Anne Arundel Community College