Nkechi Nwabugwu
Yukon,OK
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Okey Nwokolo Weight Management Clinic
Oklahoma City
01.2023 - Current
- Kept facility stocked with necessary supplies, equipment and instruments.
- Contacted medical facilities to schedule patients for admissions
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed patients and conducted vital signs
- Conducted routine tests and evaluation
- Executed administrative duties Bendy
Mental Health Technician
Cedar ridge behavioral hospital
Bethany, Oklahoma
04.2022 - 05.2023
- Tracked client movement on and off unit by documenting times and destinations.
- Accompanied patients to medical and counseling appointments.
- Developed basic strategies to promote patient safety, wellness and independence.
- Assisted patients with activities of daily living
- I engaged patients in therapeutic activities and conversations as well as maintaining a therapeutic milieu
Customer Service Representative
TTEC
Oklahoma City, Oklahoma
02.2021 - 02.2022
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Led on- and off-site customer support teams across multiple time zones.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Bachelor of Science - Medicine
Abia State University
Abia State10-2013
Skills
- Patient-focused care
- Intake control
- Phlebotomy
- Check-in coordination
- Patient advocacy
- Medical terminologies
- Patient intake
- EMR documentation
- Confidentiality
- Leadership
- Critical Thinking
- Organizational
- Written and Spoken communication
Certification
- BLS (AHA)
- CCMA
References
References available upon request.
Timeline
Medical Assistant
Dr. Okey Nwokolo Weight Management Clinic
01.2023 - Current
Mental Health Technician
Cedar ridge behavioral hospital
04.2022 - 05.2023
Customer Service Representative
TTEC
02.2021 - 02.2022
Bachelor of Science - Medicine
Abia State University