Caroude Jean Francois
Summary
Certified Interpreter with 8+ years experience in a healthcare settings; with strong intercultural competences to bridge communication gaps in the Haitian community. Community driven, with cultural awareness and sensitivity, seeking to help every individuals overcome language and cultural barriers on a daily basis with experience in both face to face and over the phone interpretations.
Overview
16
16
years of professional experience
Work History
Patient Care Assistant
Tidal Health Peninsula Regional
04.2022 - Current
- Attended to patient and family's immediate needs of interpretations due to language barriers during labor and delivery.
- Interpret when needed to patients family in the NICU, Mother and Baby department and Emergency room department.
- Assist in interpreting/translating instructions in patient's language under nurse supervision.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Certified Interpreter
Chesapeake Healthcare Eastern Shore OB/GYN
04.2007 - Current
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Seeing over 15-20 patients daily assisting in interpretations during OB visits, ultrasounds, Genetic counseling etc..
- Translated procedural information to facilitate understanding between doctors and patients.
- Assist in interpreting during check ins and check out, ultrasounds, Genetic counseling, Family Planning, referrals, Health Insurance events etc..
- Translated documents about treatment directions, medications and pre-operative procedures and helped non-English speaking patients fill out any type of medical forms.
- Interpreted conversations between foreign language-speaking clients and others.
- Maintained message content, tone, and emotion as closely as possible.
Over The Phone Interpreter
Telelanguage
01.2022 - 05.2022
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Communicated with clients to understand interpreting needs and provide best service possible.
Education
Bachelor of Nursing - Nursing
Wor-Wic Community College
Salisbury, MD2026
Labor And Postpartum Doula - Doula
Childbirth International
New Zealand2023
Certification - Certified Nursing Assistant
Wor-wic Community College
Salisbury, MD03.2022
Professional Interpreter - Language Interpretation And Translation
Virginia State of Interpreting
Virginia Beach, VA01.2018
High School Diploma -
Monarch
Coconut Creek, FL06.2009
Skills
Bilingual: Fluent in Haitian Creole
Basic Life Support
Timeline
Patient Care Assistant
Tidal Health Peninsula Regional
04.2022 - Current
Over The Phone Interpreter
Telelanguage
01.2022 - 05.2022
Certified Interpreter
Chesapeake Healthcare Eastern Shore OB/GYN
04.2007 - Current
Bachelor of Nursing - Nursing
Wor-Wic Community College
Labor And Postpartum Doula - Doula
Childbirth International
Certification - Certified Nursing Assistant
Wor-wic Community College
Professional Interpreter - Language Interpretation And Translation
Virginia State of Interpreting
High School Diploma -
Monarch
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