Dedicated RHIT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Release of Information Specialist
Loma Linda University Shared Services
San Bernardino, CA
03.2021 - Current
Proficient in Epic, Onbase, Cerner, LMR, Unity,
Facilitating Chart retrieval and check-in from LLU archives
Receive and Process served Subpoenas, Search Warrants and Court Orders
Log and process all incoming Medical records requests.,
Skilled at answering phones and face to face patient encounters, providing excellent customer service
Accurately sort, distribute, number and process incoming mail
Manage multiple assignments and prioritize workload
Receive, check out, sort and distribute incoming patient charts
Collect payment and accurately provide change for invoiced services through cash, check and credit
Locate and release medical records to patients
Proficient in EPIC, ONBASE, Microsoft Office
Reproduced protected health information by using data extraction and file management techniques
Customer Care Representative
Loma Linda Shared Services HIM
San Bernardino, CA
09.2017 - 03.2021
Skilled in answering phones and face to face patient encounters.
Performed excellent customer service.
Accurately sort ,distribute and process mail.
Managed multiple tasks and team projects.
Processed archived charts.
Collected payment for services rendered.
Cancer Registry Volunteer
Loma Linda University Medical Center
Loma Linda, CA
05.2016 - 01.2017
Karen Koehn; RHIT, CTR; Manager, Cancer Registry (909) 651-5458
260 + hours working in EPIC
Follow-up review using patient listings and recording information into the cancer database (CNEXT), casefinding cancer cases using disease indices, casefinding audits as needed, and abstracting patient charts (with CTR supervision)
Certified Tumor Registrar eligible
Contributed and reported data relevant fo oncology annual report and service line activities.
Followed release of personal health information guidelines set forth by HIPAA.
Performed abstracting activities by extracting cancer registry data.
Conducted case finding to maintain complete cancer registry database.
Volunteer
Chaffey High School
10.2013 - 06.2017
Assisted with special events or programs.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Greeted visitors and answered questions about program, requirements and opportunities.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
CIM -
Santa Barbara City College
Santa Barbara, CA
2014
Associate of Applied Science - Health Information Management
DeVry University
Pomona, CA
06.2013
Skills
Policies and procedures
Strategic planning
Coaching and mentoring
Complaint resolution
Cash Handling
Staff education and training
Flexible and Adaptable
Client Service
Certification
Certified RHIT- 2013-2023
Timeline
Release of Information Specialist
Loma Linda University Shared Services
03.2021 - Current
Customer Care Representative
Loma Linda Shared Services HIM
09.2017 - 03.2021
Cancer Registry Volunteer
Loma Linda University Medical Center
05.2016 - 01.2017
Volunteer
Chaffey High School
10.2013 - 06.2017
CIM -
Santa Barbara City College
Associate of Applied Science - Health Information Management
DeVry University
Certified RHIT- 2013-2023
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