Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Baxa

Monaca,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Release of Information Specialist

MRO Corporation
Sewickley, PA
04.2023 - Current
  • Identified protected health information to safeguard and protect patient privacy.
  • Pulled patient records and transferred information to appropriate parties.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated with others to discuss new opportunities.
  • Reviewed patient records to determine releasable information according to HIPAA regulations.
  • Performed quality checks to drive accuracy of release, confidentiality and invoicing.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
  • Handled incoming calls and directed callers to appropriate department or employee.

Site Coordinator

First Steps Pediatrics and Adolescent Medicine
Robinson Township, PA
04.2013 - 03.2022
  • Maintained office supply inventory and placed orders to meet demand.
  • Trained new hires on company policies, procedures, and software applications.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Directed internal and external calls, emails and faxes to designated departments.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Called insurance companies to verify coverage and benefits.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Assisted in scheduling appointments for patients, including follow-up visits.
  • Processed payments from patients and balanced cash drawer at the end of each shift.

Education

Bachelor of Science - Human Resource Management

Western Governors University
Salt Lake City, UT
08.2022

Associate of Arts - Liberal Arts of Social Science

Community College of Beaver County
Monaca, PA
08.2015

High School Diploma -

Freedom Area Senior High School
Freedom, PA
06.2003

Skills

  • Attention to Detail
  • EMR Systems
  • HIPAA Compliance
  • Insurance Verification
  • Customer Service
  • Word Processing Software
  • Appointment Scheduling
  • ICD-10 Coding
  • Problem-Solving
  • Multitasking and Organization
  • Insurance Billing Procedures
  • Phone and Email Etiquette
  • Computer Skills
  • Positive Attitude
  • Team Leadership

Certification

  • CRIS Certification (December 14, 2023)

Timeline

Release of Information Specialist

MRO Corporation
04.2023 - Current

Site Coordinator

First Steps Pediatrics and Adolescent Medicine
04.2013 - 03.2022

Bachelor of Science - Human Resource Management

Western Governors University

Associate of Arts - Liberal Arts of Social Science

Community College of Beaver County

High School Diploma -

Freedom Area Senior High School
  • CRIS Certification (December 14, 2023)
Jessica Baxa