Carressa Cherry
Fort Worth,TX
Summary
My global perspective and expert knowledge of Community Based Care (CBC) coupled with my leadership, problem-solving and results driven approach uniquely qualifies me as the best candidate for this Director of Implementation position. Since 2013, I have worked collaboratively with community stakeholders, DFPS and Single Source Continuum Contractors (SSCC) to execute change management, direct community readiness, develop protocols, oversee contract obligations, enhance IMPACT functionality to support and strengthen CBC implementation. My ability to leverage lessons learned, enhanced knowledge base and global perspective will strengthen my ability to direct readiness and implementation of CBC statewide.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Specialist IV - CBC IT and Data Liaison
.
04.2024 - Current
- Identify, analyze, and prioritize system enhancements, new project needs, and defects from CBCT, CBCO, SSCC, and other DFPS divisions related to CBC to comply with strategic initiatives, legislative requirements, and improve operating effectiveness and efficiency
- Direct full IT project continuum from initiation with Business Relationship Management (BRM) through design, deployment, and end-user communication, including all required review and approval of required project documentation
- Represent CBC as the SME for agency-wide IT projects, analyzing design for implications on CBC functionality, policy/protocol, and collaborating to achieve solutions
- Develop/enhance work plans and tools to mobilize and direct IT implementation during CBC transitions, including system access, IMPACT, and staff transitions
- Evaluate complex case circumstances and provide technical assistance on CBC-related IMPACT/system functions for CBCT, CBCO, and others including DFPS program support teams
Community-Based Care Administrator
03.2020 - 04.2024
- Directed Community-Based Care readiness and deployment for 3W, cultivating strategic messaging with regional and state office leadership, community engagement, and complete project management
- Guided the first Stage II implementation of Community-Based Care in Texas
- Identified, analyzed, and solutioned gaps in process, IT systems functionality, and other areas in collaboration with internal and external partners
- Led the development and ongoing refinement of joint operations protocols
- Collaborated with DFPS and SSCC stakeholders to provide targeted education and presentations on the Community-Based Care model, implementation, process improvement, and oversight to internal and external stakeholders
Conservatorship Program Director
08.2015 - 03.2020
- Oversaw a program of six conservatorship units and one Preparation for Adult Living (PAL) unit, supervising 70-80 staff
- Directed and developed unit supervisors by articulating leadership philosophy, expectations, and providing support and autonomy for staff development
- Provided complex case consultation and decision-making while enhancing critical thinking skills in staff
- Cultivated team building and collaboration to leverage expertise within the team
- Engaged community stakeholders in ongoing evaluation to identify agency, community, and program gaps, developing resources or designing local procedures/practice standards to achieve objectives and enhance service delivery
Education
Master of Social Work - Community and Administrative Practice
The University of Texas At Arlington
Arlington, TX05.2017
Bachelor of Science - Psychology/Sociology
Angelo State University
San Angelo, TX12.2005
Skills
- Process Improvement & Change Management
- Collaborative Partnership Building
- Strategic Planning & Policy Development
- Case Management & Staff Development
- Organizational Leadership
- Critical Evaluation
- Project Management
- Manage Competing Priorities
Certification
Certified Texas Contract Manager
Timeline
Program Specialist IV - CBC IT and Data Liaison
.
04.2024 - Current
Community-Based Care Administrator
03.2020 - 04.2024
Conservatorship Program Director
08.2015 - 03.2020
Master of Social Work - Community and Administrative Practice
The University of Texas At Arlington
Bachelor of Science - Psychology/Sociology
Angelo State University
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