Open To Work
Brianna McLeod-Jones
Administrative Project Operations Coordinator
Newark,De
Work Preference
Summary
Dedicated and detail-oriented administrative professional with over 7 years of experience in data management, cross-functional coordination, and operational support. Proven track record of streamlining workflows, managing confidential records, and facilitating seamless onboarding and communication experiences for team members and stakeholders.
Overview
2
2
Languages
8
8
years of professional experience
8
8
years of post-secondary education
Work History
DATA ACQUISITION COORDINATOR
First American Title
04.2024 - 10.2026
- Partnered with project managers, staff, and external agencies to collect, organize, and maintain critical data for ongoing operational initiatives.
- Coordinated with cross-functional teams and external vendors to streamline orientation workflows, manage onboarding schedules, and ensure a seamless integration for incoming personnel.
- Managed sensitive employee-related data, confidential documentation, and records with strict adherence to privacy and compliance protocols.
- Facilitated day-to-day administrative operations, serving as a primary point of contact for employee inquiries, scheduling, and issue resolution.
- Assisted with the assessment, acquisition, and implementation of a document management system.
- Used communication, adaptability, and problem solving to work with team members, review information, and implement updates during project rollouts and process changes.
- (Remote)
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
SENIOR ADMINISTRATIVE ASSISTANT
Charles Jones LLC
03.2020 - 03.2024
- Coordinated administrative and operational support to optimize department workflow, improve cross-functional efficiency, and support leadership objectives.
- Managed confidential documentation, employee records, and data with strict adherence to compliance, privacy, and organizational standards.
- Directed day-to-day operations for a remote/overseas team, fostering clear communication and accountability to ensure timely project and task completion.
- Facilitated team meetings and check-ins to align expectations, address operational hurdles, and ensure staff had the necessary resources and support.
- Supervised remote team operations and performance, leading regular check-ins and team meetings to align expectations, address operational hurdles, and ensure staff had the necessary resources and support.
- Utilized specialized internal databases and software systems to maintain accurate documentation, process information, and streamline administrative procedures.
- (Remote)
TELECOMMUNICATIONS OPERATOR
The Conference Group
Newark, De
06.2018 - 03.2020
- Coordinated internal and external meetings, stakeholder briefings, and virtual sessions, elevating the overall participant experience through efficient communication and rapid turnaround times. high-quality recordings for all calls.
- Managed digital recording and documentation systems, ensuring high-quality, accurate record-keeping for all operational calls and training sessions.
- Handled employee and client inquiries, managing scheduling operations and utilizing strong communication and time-management skills to consistently meet tight deadlines.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Performed periodic system upgrades and maintenance to meet industry standards.
Education
Bachelors - Business Management
DeVry University
10.2020 - 01.2022
Associates - Human Resource Management
DeVry University
04.2014 - 10.2020
Skills
- Employee Record & Data Management
- Compliance & Data Quality Review
- Onboarding & Process Improvement
- Remote Team & Virtual Collaboration
- Employee Inquiry & Support
- Project Coordination & Management
- Administrative Operations & Workflow Optimization
- Problem Solving & Adaptability
- Process Improvement & Change Management
- Team Communication (Written & Oral)
- Cross-Functional Collaboration
- Strict Attention to Detail
- Confidentiality & Documentation Practice
- Digital Document & Records Management Systems
- Telecommunications Software & Virtual Meeting Platforms
- Internal Databases & Software Suites
- MS Office Suite (Excel, Word, PowerPoint) & Google Workspace
LANGUAGE
English
Fluent
Timeline
DATA ACQUISITION COORDINATOR
First American Title
04.2024 - 10.2026
Bachelors - Business Management
DeVry University
10.2020 - 01.2022
SENIOR ADMINISTRATIVE ASSISTANT
Charles Jones LLC
03.2020 - 03.2024
TELECOMMUNICATIONS OPERATOR
The Conference Group
06.2018 - 03.2020
Associates - Human Resource Management
DeVry University
04.2014 - 10.2020