Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carri Shepard

Waste Management
Port Saint Lucie

Summary

Background in collections, vendor relations, office management , with experience in several aspects of public interaction in diverse settings. Proficient at quickly learning new skills and motivated to take on new responsibilities. Thorough and steadfast Office Worker with top-notch administrative skills and solid background in Waste Industries . Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks .

Overview

17
17
years of professional experience

Work History

Team Leader

Rubicon Global
10.2021 - Current
  • My territory is 9 states in the Southeast region(Al.AR.FL.GA,LA,MS,MO,NE)
  • Price Increase
  • Rebidding and Right Sizing
  • Deal with Vendors needs as well with Client needs
  • Maintain the queue that other departments send for resolution.
  • Swap out and Mergers
  • Negotiated settlements
  • Reconciliation and vouching of invoice
  • Responsible for 2 vendor relation specialist in day to day work
  • Procurement

Office Manager

Servpro
09.2019 - 09.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Reported to senior management on organizational performance and progress toward goals.
  • Defined clear targets and objectives and communicated to other team members.

Sales Associate

Sunrun
09.2019 - 09.2020

Qualifying homes to see if Solar was a fit for them

Setting up appointments for our solar team

Running Credit Reports

Associate Vendor Relations Manager

Waste Management
01.2007 - 07.2017

My territory was 11 states in the Midwest (TX,MN,OK,KS,MO,SD,ND,IA,MN,WI,NE). Procure rates for clients from vendors.

Price Increase.

Rebidding and right sizing.

Deal with Vendors needs as well with Client needs.

Maintain the queue that other departments send for resolution.

Swap outs and Mergers.

Negotiated settlement agreements, coordinated information from multiple departments. Completed Antitrust & Fair Competitions Certification.

Completed Code of Conduct Certification.

Sox Compliance Vendor Services Team Lead for Account Reconciliation. Responsible for team of 18 audit specialists.

Education

Master In Management - Business

Cambridge College
Cambridge, MA
05.2001 -

Skills

Complaint Resolution

Team Supervision

Client Service

Conflict Resolution

Teamwork and Collaboration

Evaluating Employee Work

SOP Adherence

Work Planning and Prioritization

Account Management

Service Level Agreements

Problem-Solving

Overseeing Daily Activities

Client Support

Account Reconciliation

Contract negotiations

Excellent multi-tasking ability

Timeline

Team Leader

Rubicon Global
10.2021 - Current

Office Manager

Servpro
09.2019 - 09.2021

Sales Associate

Sunrun
09.2019 - 09.2020

Associate Vendor Relations Manager

Waste Management
01.2007 - 07.2017

Master In Management - Business

Cambridge College
05.2001 -
Carri ShepardWaste Management