Ensuring team members are safely and effectively performing job responsibilities, utilizing standardized methods providing consistent communication, training, coaching, development, recognition, and supervision
Supervise others working within established operational systems
Operate complex systems, adjusting processes to optimize quality and productivity and also responsible for carrying out new product trials and for generating solutions to complex inefficiencies
Develop daily and weekly production plans for a factory or product line to include resource planning and monitoring and reporting on performance against the plan
Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve local business goals
Help specialists set up and test new products or processes
Carry out preventive maintenance inspections
Develop short- or medium-term work schedules in order to achieve planned commitments
Approve overtime or use additional resources as needed
Monitor and review performance against EHS KPIs, and patterns of behavior within the area of responsibility; take action to improve performance and to resolve non-compliance with the organization's EHS policies, procedures and mandatory instructions
Help management to implement quality assurance change initiatives and/or make continuous operational improvements
Provide coaching to team members to develop their skills
Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate
Quality Manager
Mountain Top USA
10.2020 - 12.2021
Ensure Mountain Top is in compliance with: Mountain Top Industries Quality system and MTI guidelines, IATF16949, ISO 14001
Responsible for creating, performing and monitoring internal audits
Write and update FMEA, Control Plans, MSA Studies, calibration and documentation
Responsible for contact to externally certifying organizations
Responsible for customer claim handling 8D reports when requested by the customer
Lead the process to determine root cause using strong analytic tools
Lead the process to implement robust Corrective Action(s)
Perform supplier audits for compliance to IATF Standards
Deliver presentation to relevant meetings & reviews
Reviews & Optimization - Continuous review of process and work with continuous improvement in quality department
Foster strong culture about safety and quality
Foster strong cooperation with MTI global
MT is in full compliance with MTI quality system and IATF16949 and customer specific requirements
Claim handling for both customer claims and supplier claims to ensure optimal customer satisfaction and continuous improvement
Develop the quality department to meet needs & requirements
Establish the general quality reporting (timing, format & content) in cooperation with the executive management
Deliver KPI reporting
Contribute to a successful start of Mountain Top US
Be an active team player with both the local management team, global quality manager, and the Mountain Top organization locally and globally
Senior Engineering Specialist Body Quality Control - Paint
Kia Motors Manufacturing Inc
10.2016 - 09.2020
Monitor Pre-treat applications and oven temperatures
Complete E-Coat tear downs to evaluate E-Coat film build, NVH pad performance, and hem sealer application
Evaluate sealer application process for both PVC and UBS
Coordinate ISIR submissions for new releases, EO changes, and 4M submissions
Support ISIR by validating new materials as needed
Manage Body QC BMS system (upload new documents/revisions and assist in TS Audit preparations)
Coordinate ISIR submissions for new releases, EO changes, and 4M submissions
Responsible for the daily supervision of hourly employees, including, but not limited to effective management of attendance, discipline, training, and work performance
Responsible for enforcement of contractual language and obligations and working with local Union Representatives toward effective resolution and prevention of grievance issues
Directs the development and implementation of activities in production area(s) to meet production goals, quality and cost objectives
Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply
Operations Supervisor
KOHL’S E-COMMERCE
05.2012 - 04.2014
Responsible for direct supervision of up to 150 hourly employees
Areas covered were Picking, Replenishment, Non Sort, Cage, Order Consolidation, Singles, Putwall and Shipping in a 3 million square foot facility
Initiated 5S activities in new areas of coverage and help create SOPs for updated methods of improvement
Responsible for maintaining a two day turnaround, on over 60,000 individual orders per day, to maintain a high level of customer satisfaction
Building and departmental units per hour expectations
Worked with Dematic and Manhattan systems
Production Supervisor – Paint, Trim
GENERAL MOTORS CORPORATION
07.2008 - 08.2011
Developed and implemented a salvage process for the paint department that reduced cost by 67%
Responsible for direct supervision up to 73 hourly employees
Duties included: quality control, schedule attainment, manpower direction, safety discussions, grievance resolution, and training of new employees
Directly involved with tracking root causes of defects and implementing corrective procedures to eliminate contaminating products, procedures, and processes
Utilized Lean Manufacturing and Six Sigma principals to drive change within my departments (Problem Solving Boards, 5 Why Root Cause Analysis, 5S, Kaizen, PDCA, Poka-Yoke,)
Introduced and implemented GMS (Global Manufacturing Process) with full success
This process included lean manufacturing principles, team involvement, problem solving, process orientation, drive for results and ability to work with team members for continuous improvement
Empowered team leaders and team members to take responsibility to meet goals set for teams
ISO Compliance Coordinator
GENERAL MOTORS CORPORATION
01.2008 - 07.2008
Responsible for internal audits, corrective action follow up, and maintenance of work instructions, forms, and procedures for compliance with the ISO 9001 standards for the entire facility
Certified internal ISO auditor
Senior Supplier Quality Assurance Engineer
GENERAL MOTORS CORPORATION
01.2007 - 01.2008
Identified and corrected an ongoing issue with supplier that resulted in a 40% increase in quality
Work with suppliers on corrective actions and containment activities in response to PRRs
Supported controlled shipping activities (Level 1/2 part containment) by providing performance feedback for closure
Participate in Customer Visits to help drive continuous improvements and build relationships
Senior Reliability Engineer
GENERAL MOTORS CORPORATION
05.2003 - 01.2007
Follows prototype (in-plant), pilot, PTR, new option builds, and documents concerns
Communicated with suppliers on a daily basis for PR&R’s, corrective action, problem solving, and follow-up
Initiated, coordinated, and implemented part reworks and sorts
Coordinated the return and receipt of corrected material
Write problem resolutions and cost recoveries for engineering, build, and part problems
Senior Process Control Manager
GENERAL MOTORS CORPORATION
10.2000 - 05.2003
Responsible for monitoring the execution of control plans for all areas within the department
Also responsible for maintaining certification books and visual aids for 162 operations in the Trim department
Responsible for teaching problem solving and coaching teams
Facilitates documentation and reporting on quality feedback measures and problems
Applying statistical tools to common cause and special cause problems as needed
Production Supervisor – Trim Department
GENERAL MOTORS CORPORATION
12.1999 - 10.2000
Responsible for direct supervision of forty hourly employees and knowledgeable of all jobs in the department
Evaluated group quality/performance levels and ensures the group meets continuous improvement requirements
Executed safe work practices as the highest priority and achieved objectives for ergonomics, health and safety
Reduced waste by identifying and improving value-added tasks and eliminating non-value added tasks
Process Engineer for Topcoat Application - Paint Department
GENERAL MOTORS CORPORATION
06.1999 - 12.1999
This position involves overseeing the paint application using a waterborne basecoat and solvent borne clearcoat process
Equipment responsibility includes managing and troubleshooting 24 Fanuc P-155 painting robots, two ransburg clearcoat bell application stations, and all other spray booth equipment
Paint Development Program Participant
GENERAL MOTORS CORPORATION
10.1998 - 07.1999
The educational program covered areas of metal fabrication, chemistry, phosphate, elpo, sealer applications, powder and liquid primer applications, topcoat applications, conveyors, ovens, air supply houses, sludge systems, and all technical / mechanical equipment used within a paint shop
Production Supervisor - Paint Department
GENERAL MOTORS CORPORATION
11.1995 - 10.1998
Responsible for direct supervision of twenty-five hourly employees
Duties included: quality control, schedule attainment, manpower direction, safety discussions, grievance resolution, and training of new employees
Directly involved with tracking root causes of defects within the paint shop and implementing corrective procedures to eliminate contaminating products, procedures, and processes
Timeline
Production Manager
PGT Industries
05.2023 - 03.2025
Quality Manager
Mountain Top USA
10.2020 - 12.2021
Senior Engineering Specialist Body Quality Control - Paint