Carrie Angelle

Responsible for overseeing the overall accounting of the store’s sales and cash, supervising the courtesy booth staff, and ensuring the smooth operation of the courtesy booth. Performing various types of financial transactions in a highly secure financial environment.

• Contributed to inventory management by tracking supplies during events.
• Adapted quickly to changing environments and event schedules as needed.
• Collaborated with team members to enhance customer experience and engagement.
• Learned to operate various equipment for demonstrations and presentations.
• Supported team in maintaining cleanliness and organization of booth space.
• Engaged with attendees to provide information about products and services.
• Managed budgets effectively, negotiating with vendors to secure cost-efficient deals without compromising quality or service levels.
• Evaluated employee performance regularly, providing feedback to foster continuous improvement in skills and productivity.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Ensuring customer satisfaction and promoting the company's image. Responsible for providing top-notch customer service and handling financial transactions at a retail establishment or service facility. Greet customers, answer questions, handle complaints, process payments and assist customers with returns, exchanges, and other transactions.

• Oversaw daily operations to ensure efficient workflow and adherence to company standards.
• Mentored junior associates, enhancing team performance and knowledge sharing.
• Built strong relationships with customers through positive attitude and attentive response.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Mentored and guided employees to foster proper completion of assigned duties.

Processing routine bank transactions, such as processing deposits, withdrawals, cashing checks, and preparing and issuing money orders and cashier’s checks. Accurately and safely handling routine bank transactions, such as cashing checks, depositing money, and collecting loan payments. Greeting customers, answering questions, and helping customers manage accounts.

• Assisted clients with account inquiries, enhancing customer satisfaction and retention.
• Balanced cash drawer daily, maintaining accuracy in financial reporting.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Counted and packaged currency and coins.
• Educated customers on use of banking website and mobile apps.
• Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
• Educated customers on banking products, enabling them to make informed decisions about their finances.

Performs a variety of clerical and office duties in support of a department or function within the organization. This department requires energy and stamina on a normal event day as it supports several hundred companies conducting business during operating hours.

• Managed booth operations, ensuring adherence to safety and cleanliness standards.
• Trained and mentored staff on product knowledge and customer service techniques.
• Coordinated inventory management, optimizing stock levels to meet demand.
• Implemented promotional strategies to enhance product visibility and sales performance.
• Developed strong relationships with vendors to secure competitive pricing and quality supplies.
• Maintained detailed records of all booths managed throughout my career, enabling easy reference when preparing for future events.
• Streamlined operations for improved event outcomes through effective team coordination and communication.
• Delivered memorable experiences for clients by addressing their needs promptly and professionally.
• Boosted sales performance by training staff on product knowledge and persuasive selling techniques.