CARRIE-ANN SMITH
Round Rock,USA
Summary
Seasoned Executive Administrative Assistant with background in managing executive schedules, coordinating meetings and travel arrangements, and maintaining smooth office workflows. Known for strong organizational skills and ability to handle multiple high-priority tasks concurrently. Demonstrated track record of improving efficiency and communication within the office environment. Always ready to leverage these skills in a challenging new role.
Overview
19
19
years of professional experience
Work History
Executive Assistant (Full-Time)
Electronic Arts (EA)
Austin, Texas
06.2024 - 04.2025
- Provided exceptional support to the VP, CIDO and VP, People & Policy.
- Assume full ownership and maintenance of calendars, scheduling, confirming, and coordinating meeting space and attendees.
- Coordinate domestic and international travel, including international visas.
- Tracked relevant travel and expense receipts for accurate accounting reconciliations.
- Filed, tracked, and completed reimbursements, credits, refunds in iExpense tool.
- Prepared and polished documents in Word, Excel, and PowerPoint.
- Handled highly confidential information.
- Coordinated events at onsite or offsite venues.
- Understood important functions and projects in the department.
Executive Assistant (Contract)
yes-security Inc. (TrustedStack)
San Francisco, Remote
05.2023 - 05.2024
- Provided exceptional support to the CEO and CTO (Co-Founders)
- Played a pivotal role in establishing foundational infrastructure.
- Successfully led SOC2 and GDPR compliance to completion, with adherence to industry regulations.
- Managed HR functions, on/offboarding, payroll (domestic & international) with the utmost of confidence.
- Provided software and strategic decision-support to executive leadership, driving informed decision-making.
- Collaborated with sales & marketing teams to generate leads and create impactful marketing materials.
- Oversaw budget, expense management, travel and resource allocation to optimize operational efficiency.
- Led successful development and launch of the company's website, enhancing online presence & customer engagement.
Executive Assistant (Contract)
Gatsby
Austin, Remote
05.2021 - 05.2023
- Provided exceptional support to CEO and CTO (Co-Founders)
- Played a pivotal role in establishing foundational infrastructure.
- Created, wrote and managed the online Knowledge Base/Wiki for the product.
- Successfully led SOC2 compliance and monthly QA to completion.
- Supported sales teams through lead generation efforts (HubSpot).
- Coordinated various logistics, including retreats, meetings, travel and offsites.
- Oversaw budgeting, expense management, tax compliance and tax preparation.
- Played a key role in driving organizational success by ensuring seamless operations, allowing the CEO to concentrate on strategic growth initiatives.
Executive Administrative Assistant (Full-Time)
National Instruments (aka NI - Now Emerson)
Austin, On-Site
02.2019 - 03.2020
- Provide exceptional support to SVP of Strategy and the Senior Director of M&A
- Specialized in extensive calendar management and meeting coordination.nation.
- Played key role in merger and acquisition activities, including fostering effective communication, promoting organizational alignment during critical business transitions.
- Managed complex domestic and international travel arrangements and expense management.
- Organized large-scale All Hands, team meetings, and corporate retreats.
- Developed impactful presentations for Board of Directors/Senior Leadership.
- Maintained strict confidentiality and managed sensitive information discreetly.
- Ensured seamless executive operations for a team of 200 of SVP's direct reports.
- Part of the dynamic Senior EA team responsible for mentoring/training.
Senior Executive Assistant (Full-Time)
Royal Victoria Regional Health Center
Barrie, On-Site
02.2006 - 12.2017
- Supported CFO and CHRO
- Supervised, trained and mentored 25 administrative assistants.
- Executive level support to Finance & FP&A teams.
- Heavy financial management, including budget, creation of pivot tables, spreadsheets, tracking, board presentations, and metrics.
- Organized offsite meetings and retreats. Responsible for leading monthly team meetings.
- Responsible for implementation and organization of SharePoint Financial Sites.
- Managed executives calendar across multiple disciplines in the hospital.
- Maintained knowledge of organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Acted as a liaison between the executive team and other departments within the organization.
Education
SharePoint Intro for End Users/Site Member and Site Owners -
CTS Canadian Career College
Toronto, CanadaAssociate of Arts - Paralegal Studies (Honors)
Georgian College of Applied Arts
CanadaAssociate of Arts - Business Administration (Honors)
HBI College
CanadaSkills
- Calendar management
- Travel coordination
- Expense management
- Document preparation
- Event planning
- Project management
- Regulatory compliance
- Budget oversight
- Communication skills
- Confidential information handling
- Team collaboration
- Attention to detail
- Software proficiency
- Performance improvement
- Executive support
- Articulate and well-spoken
- Bookkeeping
- Meticulous attention to detail
- Email management
- Advanced MS office suite
Employment Gaps
- COVID - Visa Work Permit Delay, 03/2020-03/2021
- Relocation from Canada to USA, 01/2018-02/2019
Software
Airtable, Asana, ChatGPT, Concur, Figma, Google Suites, HubSpot, Jira, MS Office Suite, Notion, Quickbooks, Slack, Zoom
Entrepreneurial
Oxi Fresh of Greater Austin, Co-Owner, 2018-Present
Affiliations
Family Time, Labrador Retrievers, Travel, Home Design, Gourmet Cooking
Timeline
Executive Assistant (Full-Time)
Electronic Arts (EA)
06.2024 - 04.2025
Executive Assistant (Contract)
yes-security Inc. (TrustedStack)
05.2023 - 05.2024
Executive Assistant (Contract)
Gatsby
05.2021 - 05.2023
Executive Administrative Assistant (Full-Time)
National Instruments (aka NI - Now Emerson)
02.2019 - 03.2020
Senior Executive Assistant (Full-Time)
Royal Victoria Regional Health Center
02.2006 - 12.2017
SharePoint Intro for End Users/Site Member and Site Owners -
CTS Canadian Career College
Associate of Arts - Paralegal Studies (Honors)
Georgian College of Applied Arts
Associate of Arts - Business Administration (Honors)
HBI College
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