CARRIE ARMSTRONG
NORTH ATTLEBORO
Summary
Compassionate and dedicated healthcare professional committed to fostering positive patient interactions and enhancing overall care experiences. Proficient in venipuncture techniques and specimen handling, consistently demonstrating meticulous attention to detail that ensures accuracy and safety. A strong passion for continuous learning and improvement drives adaptability in fast-paced environments, enabling effective responses to evolving healthcare challenges. Eager to contribute expertise and a patient-centered approach to a dynamic healthcare team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Brown Health
08.2025 - 08.2025
- Ensured patient safety by collecting blood samples under strict guidelines.
- Streamlined specimen preparation for analysis through meticulous labeling and handling.
- Facilitated patient interactions, fostering a calm and supportive atmosphere.
- Clarified procedures to patients, enhancing their understanding and comfort.
- Executed blood collection using various techniques and equipment with proficiency.
- Gathered patient information effectively, reducing anxiety and improving cooperation.
- Prioritized daily tasks to enhance efficiency in blood collection operations.
- Refined vein identification skills through diligent practice on diverse skin types.
- Delivered exceptional service while registering patients and confirming insurance details.
- Established trust with patients, addressing concerns to ease anxiety during procedures.
Phlebotomist
Atria Health
07.2023 - 02.2025
- Achieved 98% patient satisfaction through efficient blood draw techniques.
- Enhanced patient experiences by fostering a welcoming and compassionate environment.
- Tailored blood draw approaches by evaluating patient records for safety compliance.
- Improved operational efficiency by streamlining patient intake processes with healthcare teams.
- Maintained compliance with health regulations by documenting accurate patient records.
- Excelled in high-pressure situations, ensuring professionalism and calm during emergencies.
Phlebotomy Intern
Atrius Health Care
06.2023 - 07.2023
- Enhanced patient comfort by collecting blood samples following strict protocols.
- Ensured specimen quality by preparing for laboratory analysis with precision.
- Streamlined patient flow through effective collaboration with healthcare teams.
- Educated patients on blood draw procedures, improving their experience and alleviating fears.
- Operated phlebotomy equipment proficiently, ensuring reliability during blood collection.
- Maintained an organized work environment to support lab efficiency and cleanliness.
Education
Phlebotomist -
Massachusetts Bay Community College
Framingham, MA12-2023
Diploma -
Natick High School
Natick, MA06-2019
Phlebotomist - undefined
911 Programs
Warwick, RI08.2025
Skills
- Attention to Detail
- Team Collaboration
- Patient Care
- Lab Safety
- Problem Solving
- Interpersonal Skills
- Critical Thinking
- Record Keeping
- Organizational Skills
- Adaptability
- Vein selection
- Order of draw
- Venipuncture
- Blood collection techniques
- Specimen labeling procedures
- Patient confidentiality
- Proper labeling
- Patient identification
- Patient care
- HIPAA compliance
- Multitasking
- Butterfly venipuncture
- Certified in CPR/AED
- Relationship building
Certification
Basic life support
CPR/AED
Timeline
Phlebotomy Intern
Brown Health
08.2025 - 08.2025
Phlebotomist
Atria Health
07.2023 - 02.2025
Phlebotomy Intern
Atrius Health Care
06.2023 - 07.2023
Phlebotomist - undefined
911 Programs
Phlebotomist -
Massachusetts Bay Community College
Diploma -
Natick High School
ADDITIONAL INFORMATION
- INTERNSHIPS
- Intern Phlebotomist
- Atria Health, (Jun 2024 - Jul 2024)
- Brown Health, Providence, RI (Aug 2025)