Iliana De Santiago
Perris,CA
Summary
Recent biology graduate and aspiring optometrist with a solid foundation in clinical and laboratory procedures. Skilled in communicating with diverse patients, supporting healthcare teams, and staying accurate and calm during hands-on tasks. Passionate about helping others through tutoring, clinical training, and customer service. Committed to providing compassionate, knowledgeable care that positively impacts patient health.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Montclair Clinica Medica Familiar
Montclair, California
09.2025 - 10.2025
- Performed venipuncture and capillary blood draws on adults, pediatrics, and geriatric patients.
- Labeled, documented, and prepared specimens for laboratory processing, maintaining strict chain of custody and quality control procedures.
- Collaborated with nurses and lab staff to support timely patient care, reporting difficult draws or patient reactions, and maintaining a clean, safe clinical environment.
Sales Advisor
Warby Parker
Rancho Cucamonga
02.2025 - 07.2025
- Advised patients on prescription eyewear selection based on visual needs and lifestyle.
- Performed pre-testing procedures, including retinal imaging, in collaboration with the optometrist.
- Coordinated appointment scheduling and supported clinical workflow to ensure efficient patient care.
Hospitality Associate
Mezcal Ultra Lounge
Riverside, CA
07.2024 - 01.2025
- Effective communication with a diverse clientele to ensuring an upscale and memorable guest experience.
- Managed bottle presentations, upselling premium packages, and maintaining inventory accuracy.
- Collaborated with team to optimize workflows and achieve sale targets, exceeding quotas.
Student Researcher
Microbiology Laboratory
Riverside, CA
10.2024 - 12.2024
- Conducted experiments involving bacterial isolation and identification using the streak plate method.
- Operated centrifuges, pipettes, and microscopes, to support experimental procedures.
- Designed and executed hypothesis-driven experiments, and analyzing microbial behavior.
Avid Tutor
Perris Unified School District
Perris
11.2021 - 12.2021
- Tutored students in STEM subjects, reinforcing course material and problem-solving skills.
- Led small-group academic support sessions to enhance critical thinking and collaboration.
- Fostered a positive learning environment, enhancing student engagement and motivation through personalized tutoring approaches.
- Coordinated with teachers and parents to track student progress, ensuring effective communication and shared strategies for success.
Education
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA06-2025
Associate of Science - Science
Mt. San Jacinto College
San Jacinto, CA12-2021
High School Diploma -
Perris High
Perris, CA06.2019
Skills
- Attention to detail
- Organization and time management
- Measuring and math skills
- Critical thinking and problem solving
- Team collaboration
- Effective communication
- Laboratory techniques
- Clinical safety and infection control
Languages
- Spanish, Highly proficient
- American Sign Language, Proficient
Certification
Certified Phlebotomy Technician I
Timeline
Phlebotomy Intern
Montclair Clinica Medica Familiar
09.2025 - 10.2025
Sales Advisor
Warby Parker
02.2025 - 07.2025
Student Researcher
Microbiology Laboratory
10.2024 - 12.2024
Hospitality Associate
Mezcal Ultra Lounge
07.2024 - 01.2025
Avid Tutor
Perris Unified School District
11.2021 - 12.2021
Bachelor of Science - Biology
University of California, Riverside
Associate of Science - Science
Mt. San Jacinto College
High School Diploma -
Perris High