Carrie Benjamin
Banking - Commercial And Retail. Escrow Officer, Primarily Commercial
Centralia,WA
Summary
Experienced Escrow Closer with 2.5 years of experience supporting buyers and sellers through escrow process. Opens accounts and works with lenders to disburse funds. Excellent relationship-building skills combined with personable demeanor and commitment to service.
Overview
24
24
years of professional experience
Work History
Escrow Closer/Officer
Thurston County Title Company
Olympia , WA
2020.08 - Current
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Coordinated and distributed disclosures, schedules and other closing documents.
- Researched titles and managed clearing process.
- Marketed business to increase workload and revenue.
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
- Estimated closing dates and scheduled meetings.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Brought on at current employer to take over desk of retiring escrow manager of 30+ years.
Commercial Banking Relationship Manager
Columbia State Bank
Olympia - Tacoma , WA
1999.04 - 2020.08
- Retained and strengthened current relationships and developed new business through various channels such as cross-sell and referrals.
- Generated loans and deposits and cross-sold applicable bank services to existing customer base to increase profitability from existing business.
- Analyzed needs of clients and prospects to recommend appropriate products or services.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Managed and developed complex commercial accounts to meet bank's lending requirements and maximize profitability while minimizing risk.
- Interfaced with various internal banking departments to coordinate delivery of other banking services to clients.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Monitored pipelines to track and log status of loans.
Education
Accounting
South Puget Sound Community College
Olympia, WASkills
Document preparation
undefinedAccomplishments
Thurston County Title
* Developed the skills necessary to gain the trust of long time clients of retiring Escrow Manager through communication as well as actions/results.
* Accelerated quickly from the beginning of escrow involving clearing of title, understanding title clouds versus items to remain and reasons.
* Due to my connections in the Thurston County community many clients saw my addition to Thurston County Title as a positive and beneficial one.
Columbia Bank
* Began as the commercial loan assistant to highly respected and regarded commercial banker Nina Maurer. Nina sought me out as her assistant while observing me in the retail realm of Centennial Bank (1992-1999). Upon her death in 2013 I was appointed the Commercial Relationship Banker for Columbia Bank.
* I retained the entire portfolio of clients in spite of many attempts by competing banks to pull their business from Columbia Bank.
* In addition to the above, grew the portfolio of clients and had one of the highest deposit portfolios within Columbia Bank.
Additional Information
* I am highly responsive to clients as well as my employer(s).
* Communication with multiple lines of business and people comes easy to me
* Problem solving
* Attention to detail - for best result of client and employer
* Service, service, service!!
Timeline
Escrow Closer/Officer
Thurston County Title Company
2020.08 - Current
Commercial Banking Relationship Manager
Columbia State Bank
1999.04 - 2020.08
Accounting
South Puget Sound Community College
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