In the role of Nautica Specialist, responsibilities included delivering exceptional customer service and building strong relationships with both new and repeat customers to drive sales and customer loyalty.
Maintaining accurate inventory records and ensuring merchandise availability through effective inventory management practices.
Collaborated with Nautica representatives and store leadership to implement merchandising standards, create visually appealing product displays and support promotional initiatives.
Demonstrated strong organizational, communication, and problem solving skills in a fast paced retail environment.
Sales Associate
Belk
Morehead City, NC
01.2008 - 01.2011
Assisted customers, handled transactions, maintained records, and ensured policy compliance.
Front Desk Clerk
Sheraton Atlantic Beach
Atlantic Beach, NC
01.2006 - 01.2007
In the role of Front Desk Clerk, responsibilities included managing guest check-ins and check-outs, handling reservations, and providing information about hotel services.
The position required strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.
Delivered outstanding guest service, ensuring a welcoming atmosphere for all visitors.
Handled billing inquiries and resolved issues promptly to ensure guest satisfaction.
Collaborated with housekeeping and maintenance to address guest needs efficiently.
Engineering Intern
Force Protection Industries
01.2006 - 12.2006
As an intern in the engineering department, responsibilities included assisting with various engineering projects and learning about the manufacturing processes.
This position provided valuable hands-on experience and an understanding of the engineering workflow within a production environment.
Contributed to team projects by conducting research and performing data analysis.
Gained exposure to engineering principles and real-world applications.
Worked closely with engineers to develop solutions for manufacturing challenges.
Sales Associate & Engraver
Stampers Jewelers
01.2001 - 01.2006
This role involved providing exceptional customer service while managing engraving requests for various jewelry items.
Focus was on ensuring customer satisfaction through attentive service and high-quality craftsmanship.
Responsibilities included interacting directly with clients to understand their engraving needs and processing orders efficiently.
Successfully handled a high volume of customer inquiries and engraving requests.
Maintained accuracy in order processing, leading to a decrease in errors and increased customer trust.
Developed strong relationships with clients, resulting in repeat business and referrals.