Summary
Overview
Work History
Education
Skills
Timeline

Carrie Brown

FedEx Express
Marion,AR
12
years of professional experience

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Work History

Team Leader

6 Years 9 Months
FedEx Express | 11.2019 - Current
  • Analyzed key performance indicators to identify effective strategies.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Ensured compliance with all safety regulations in the workplace.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Quality Control Inspector

5 Years 3 Months
Great Dane | 08.2014 - 11.2019
  • Documented nonconformities and recommended techniques for prompt resolution.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Inspected and repaired products to meet project expectations.
  • Analyzed plans, specifications and blueprints to understand product requirements.

Education

Bachelor of Science - Criminal Justice

Colorado Technical University | Colorado Springs, CO | 03.2024

Skills

Complaint resolution
Coaching
Work planning
Giving constructive feedback
Leading team meetings
Quality improvement
Strategic planning
Influencing skills
Safety
Goal setting
Team Check-ins
Employee training
Deadline management
Problem-solving
Verbal and written communication
Leadership
Overseeing daily activities

Timeline

Team Leader

FedEx Express
11.2019 - CurrentRead More

Quality Control Inspector

Great Dane
08.2014 - 11.2019Read More

Colorado Technical University

Bachelor of Science from Criminal Justice
Read More
Carrie Brown