Carrie Carlson
30 Hart Street Berlin
Summary
I am an accomplished professional in the restaurant industry. I enjoy overseeing operations to aid my team in changing lives through meaningful guest interactions. My desire is to serve my company well by maintaining a servant heart toward my teammates and my guests.
Overview
23
23
years of professional experience
Work History
Companion/Homemaker
Companions and Homemakers
Cromwell, CT
11.2018 - 11.2024
Blessed elderly clients with companionship.
Managed household for elderly clients.
Escorted elderly clients to appointments.
Team Leader
Chic-Fil-A
Wallingford, CT
02.2015 - 04.2017
Utilized teamwork to increase guest service ratings.
Coordinated team members to increase speed of service.
Coordinated operations to deliver an exceptional guest dining experience.
Team Member
Chic-Fil-A
Wallingford, CT
11.2014 - 02.2015
Utilized teamwork to increase drive-thru speed.
Increased guest service ratings.
Increased guest loyalty through exceptional guest service.
Manager
Friendly's Restaurant
Hartford County
04.2004 - 08.2014
Utilized teamwork to deliver increased guest service ratings.
Utilized teamwork to improve food cost percentage.
Improved restaurant operations by overseeing scheduling and training procedures.
Server
Friendly's Restaurant
Southington, CT
07.2001 - 04.2004
Delivered an exceptional guest experience.
Utilized teamwork to ensure expediant delivery of meals.
Increased guest service ratings.
Education
Bachelor of Arts - Psychology
CCSU
New Britain, CT12-2007
Skills
Guest Service
Hiring
Food Cost Management
Complaint Resolution
Training
Employee Scheduling
Restaurant Operations
Detail Orientation
Timeline
Companion/Homemaker
Companions and Homemakers
11.2018 - 11.2024
Team Leader
Chic-Fil-A
02.2015 - 04.2017
Team Member
Chic-Fil-A
11.2014 - 02.2015
Manager
Friendly's Restaurant
04.2004 - 08.2014
Server
Friendly's Restaurant
07.2001 - 04.2004
Bachelor of Arts - Psychology
CCSU