Carrie Carlson
30 Hart Street Berlin
Summary
I am an accomplished professional in the restaurant industry. I enjoy overseeing operations to aid my team in changing lives through meaningful guest interactions. My desire is to serve my company well by maintaining a servant heart toward my teammates and my guests.
Overview
23
23
years of professional experience
Work History
Companion/Homemaker
Companions and Homemakers
11.2018 - 11.2024
Blessed elderly clients with companionship.
Managed household for elderly clients.
Escorted elderly clients to appointments.
Team Leader
Chic-Fil-A
02.2015 - 04.2017
Utilized teamwork to increase guest service ratings.
Coordinated team members to increase speed of service.
Coordinated operations to deliver an exceptional guest dining experience.
Team Member
Chic-Fil-A
11.2014 - 02.2015
Utilized teamwork to increase drive-thru speed.
Increased guest service ratings.
Increased guest loyalty through exceptional guest service.
Manager
Friendly's Restaurant
04.2004 - 08.2014
Utilized teamwork to deliver increased guest service ratings.
Utilized teamwork to improve food cost percentage.
Improved restaurant operations by overseeing scheduling and training procedures.
Server
Friendly's Restaurant
07.2001 - 04.2004
Delivered an exceptional guest experience.
Utilized teamwork to ensure expediant delivery of meals.
Increased guest service ratings.
Education
Bachelor of Arts - Psychology
CCSU
New Britain, CT12-2007
Skills
Guest Service
Hiring
Food Cost Management
Complaint Resolution
Training
Employee Scheduling
Restaurant Operations
Detail Orientation
Timeline
Companion/Homemaker
Companions and Homemakers
11.2018 - 11.2024
Team Leader
Chic-Fil-A
02.2015 - 04.2017
Team Member
Chic-Fil-A
11.2014 - 02.2015
Manager
Friendly's Restaurant
04.2004 - 08.2014
Server
Friendly's Restaurant
07.2001 - 04.2004
Bachelor of Arts - Psychology
CCSU