Carrie Cervantes
Colorado Springs,CO
Summary
Detail-oriented Payroll and Accounting Professional administering full-cycle payroll for over 250 employees across multiple states. Delivers accurate payroll, manages complex wage calculations, payroll tax reporting, and benefits administration. Experienced with UKG Ready and Microsoft Dynamics GP, overseeing 500+ monthly invoices. Pursuing a Bachelor of Business Administration in Accounting and preparing for the Certified Payroll Professional (CPP) examination.
Overview
1
1
Certification
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Payroll & Accounts Payable Administrator
Colorado Springs Radiologists
Colorado Springs, CO
08.2021 - Current
- Administer full-cycle biweekly and semi-monthly payroll for 250+ salaried, hourly, PRN, and per-diem employees across 6–10 states and multiple companies
- Maintain and validate payroll data in UKG Ready and Microsoft Dynamics GP, including hires, terminations, pay-rate changes, bonuses, differentials, garnishments, and employee updates.
- Audit timekeeping before payroll, reviewing PTO, sick time, overtime, shift differentials, exception reports, and approved timecards to identify discrepancies before processing.
- Calculate complex payroll items, including retroactive pay, part-time holiday pay, accrued PTO and sick liabilities, Colorado weighted-average calculations, and annual sick payouts.
- Administer payroll-related benefits and retirement deductions, ensuring accurate 401(k) file maintenance, contribution uploads, annual true-ups, and reconciliations.
- Prepare quarterly and year-end payroll filings and reporting, ensuring compliance with SUTA, FUTA calculations, Colorado FAMLI, W-2s, 1099s, and Form 940.
- Manage full-cycle Accounts Payable for three businesses, coordinating invoice intake, approvals, payment runs, posting, vendor follow-up, aging reviews, and statement reconciliations.
- Process 500+ monthly invoices through ACH, checks, and credit cards; administer vendor setup, W-9 collection, tax-status verification, annual 1099 processing, and City Use Tax filings.
- Prepare shareholder distribution calculations with shareholders and tax advisors; reconcile general ledger cash accounts to online banking daily, process deposits, handle patient refunds, and maintain internal controls.
Senior Patient Services and Claims Representative
Colorado Springs Radiologists
Colorado Springs, CO
11.2018 - 08.2021
- Coordinated patient refunds and addressed insurance disputes for denied claims, ensuring timely payments to the company.
- Trained and mentored staff on claims processing and company protocols; audited employee work to ensure accuracy and compliance with standards.
- Managed high-volume projects under tight deadlines while supporting staff training and resolving computer-system issues.
Medical Biller and Consulting (Part-Time, Remote)
Katie Baptist
Sacramento, CA
06.2017 - 01.2020
- Resolved denied claims with insurance providers and prepared resubmissions; verified insurance eligibility and reviewed Explanation of Benefits for accuracy to ensure timely reimbursement.
- Reviewed insurance benefits and coverage details for billing accuracy.
- Submitted claims through electronic billing systems and payer portals.
- Processed medical claims for Katie Baptist patient accounts.
- Collected and applied patient payments while ensuring accuracy of account records and facilitating smooth transaction processes.
Senior Medical Biller and Collector
American Physician Financial Solutions
Colorado Springs, CO
06.2013 - 07.2018
- Verified insurance eligibility and resolved claim denials, facilitating timely reimbursement.
- Collected and applied patient payments, ensuring accurate account balances and minimizing discrepancies.
- Collaborated with management to prevent delinquencies and streamline billing workflows, enhancing collection processes.
Education
Bachelor of Business Administration - Accounting
Western Governors University (WGU)
Colorado Springs, CO 01.2025 - 11.2026
Medical Biller / Health Claims Examiner Certificate -
American Career College
Anaheim, CASkills
- Full-cycle payroll
- Payroll administration
- Tax compliance
- Accounts payable
- Month-end reconciliation
- Microsoft Excel
- Systems: UKG Ready; Microsoft Dynamics GP; QuickBooks; Microsoft Office Suite
- Professional: Process Optimization; Employee Training & Development; Client Relations; Organization
Certification
Certified Payroll Professional (CPP) | Actively studying; certification not yet completed
Timeline
Bachelor of Business Administration - Accounting
Western Governors University (WGU)
01.2025 - 11.2026
Payroll & Accounts Payable Administrator
Colorado Springs Radiologists
08.2021 - Current
Senior Patient Services and Claims Representative
Colorado Springs Radiologists
11.2018 - 08.2021
Medical Biller and Consulting (Part-Time, Remote)
Katie Baptist
06.2017 - 01.2020
Senior Medical Biller and Collector
American Physician Financial Solutions
06.2013 - 07.2018
Medical Biller / Health Claims Examiner Certificate -
American Career College