Carrie Criswell
Port Orange,FL
Summary
Dynamic sales leader with 9 years of experience in driving growth through strategic sales initiatives and effective communication. Proven track record of increasing revenue by identifying customer needs and cultivating long-lasting partnerships. Expertise in CRM software and relationship selling, complemented by a history of leading high-performing teams to exceed ambitious sales goals. Committed to leveraging skills to further enhance organizational success.
Overview
6
6
years of professional experience
Work History
Regional Sales Manager
Virtual Academy
Port Orange, FL
05.2024 - Current
- Developed strategies and plans for regional sales growth.
- Delivered sales presentations to over 200 decision-makers at conferences and business meetings.
- Delivered sales presentations in person and via Zoom to high-level executives and decision-makers.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Negotiated contracts and closed agreements to maximize profit.
- Cultivated relationships with existing customers to encourage repeat business.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Collaborated with product development team to create new products tailored to local markets.
- Maintained accurate records of all sales activities including leads generated and closed deals.
Director of Inside Sales
Virtual Academy
Martin, TN
05.2019 - 05.2024
- Created and managed an inside sales team with a focus on training, performance management, and career development.
- Monitored overall performance of inside sales department through regular reporting and analysis of KPIs.
- Assisted in developing strategic partnerships and alliances that expand product and service offerings into new markets.
- Identified areas for improvement within the organization's processes and procedures related to inside sales activities.
- Conducted regular meetings to review progress against goals, analyze trends in the industry, and identify new opportunities for growth.
- Monitored employee productivity, and motivated the team to meet goals.
- Reported sales metrics to the CEO and suggested improvements that could be made to increase the value of collateral.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
- Coached, developed and motivated team to achieve revenue goals.
- Coordinated with marketing team to create promotional campaigns that drive leads into the sales funnel.
Education
BBA - Marketing
University of Tennessee At Martin
Martin12-2011
Skills
- Effective communication
- CRM software
- Sales presentations
- Lead generation
- Sales strategy
- Collaborative teamwork
- Goal setting
- Decision-making
- Sales tracking
- Deal closing
- Effective multitasking
- Problem solving
- Team leadership
- Consultative and relationship selling
- Territory growth
- Customer needs assessment
- Sales proposal creation
- Customer service
- Marketing campaign development
- Marketing analytics
- Contract negotiation
- Employee training
Affiliations
- Spending time with my family
- Laughing with friends
- Travel
Accomplishments
- 2017 Savant Learning Systems Core Value Achievement Award
- 2019 Savant Learning Systems Core Value Independence Award
- 2019 Savant Learning Systems Service Award
Timeline
Regional Sales Manager
Virtual Academy
05.2024 - Current
Director of Inside Sales
Virtual Academy
05.2019 - 05.2024
BBA - Marketing
University of Tennessee At Martin