Carrie Dixon
Lamar,MO
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Lamar R-1 School District
02.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Volunteer Client Advocate
Katie's House
09.2023 - Current
- Educated clients on available resources, guiding them through processes to achieve desired outcomes more efficiently.
- Established strong rapport with clients by maintaining open lines of communication and promptly addressing concerns.
- Managed escalated cases effectively by working closely with other teams and departments, leading to successful resolutions and satisfied clients.
Case Manager
KVC Behavioral Healthcare
05.2018 - 12.2018
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager Intern
Children's Division
08.2017 - 05.2018
- Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
- Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
- Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
- Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
Education
Bachelor of Science - Social Work
Missouri Southern State University
Joplin, MO05-2018
Skills
- Client Relationship Building
- Paperwork assistance
- Telephone Etiquette
- Assertiveness
- Treatment plan assistance
- Goal Setting and Achievement
- Trauma-informed care
- Problem-Solving
- Attention to Detail
- Effective Communication
- Counseling techniques
- Relationship Building
Certification
- Mandated reporter,
- Over 10 BrightCourse certifications on educating clients on pregnancy,abuse,neglect
- CPR/AED Certification
Foster Parent for over 5 years
- Work closely with both biological parents and Case Workers to find successful case plans for the parents to get custody of their children back into their home and care.
- Over 50 hours of trauma, abuse, diversity, and addiction informed classes in the last 5 years.
Timeline
Substitute Teacher
Lamar R-1 School District
02.2024 - Current
Volunteer Client Advocate
Katie's House
09.2023 - Current
Case Manager
KVC Behavioral Healthcare
05.2018 - 12.2018
Case Manager Intern
Children's Division
08.2017 - 05.2018
- Mandated reporter,
- Over 10 BrightCourse certifications on educating clients on pregnancy,abuse,neglect
- CPR/AED Certification
Bachelor of Science - Social Work
Missouri Southern State University
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