Carrie Fielding
York Haven,PA
Summary
Hardworking individual with exceptional customer service skills with proven relationship-building and time management skills in face paced environments.
Overview
19
19
years of professional experience
Work History
Server
SUNNY BAY CAFE
REHOBOTH BEACH, DE
05.2022 - Current
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
General Manager
Progress FIre Company Home Association
HARRISBURG, PA
10.2020 - 04.2022
- Reconciliating all monies from drawers, lottery machine, skill machines and small games of chance handing all schedules for employees including bar, server, kitchen handling all issues that arise with maintenance hiring of staff, cleaning crew, maintenance etc
- Handling any and all issues that arose in the club with regard to employees and members
- Made sure everything was covid compliant
Bartender
04.2015 - 03.2020
- Hawks Gunning CLub
- Preparing drinks to the satisfaction of the customer
- Taking and delivering food orders
- Handling all monies including drinks, food, small games of chance, collection of dues
- Maintaining a clean and sanitized work area
Bar Manager/Bartender
Conewago Inn
08.2011 - 02.2015
- Handling of all bartender schedules
- Handling of all beer/liquor inventory and ordering
- Creating drink specials
- Handling any problems that arouse with staff or customers
- Preparing drinks to the satisfaction of the customer
- Handling of all monies including drinks, food, small games of chance
- Maintaining a clean and sanitized work area
BAR MANAGER/BARTENDER
PROGRESS FIRE COMPANY, HOME ASSOCIATION
03.2005 - 06.2011
- Handling of all bartender schedules
- Handling of all beer/liquor inventory and ordering
- Creating drink specials
- Handling any problems that arouse with staff or customers
- Preparing drinks to the satisfaction of the customer
- Handling of all monies including drinks, food, small games of chance
- Maintaining a clean and sanitized work area
Education
Cardiovascular Technology
Harrisburg Area Community College
Harrisburg, PA08.2017
Skills
- Superior Customer Service Skills
- Reliable
- Team Player
- Great Work Ethic
- Current certificates
- Ramp certified in state of pennsylvania
- Delaware alcoholic beverage certificate
- Approved by the ATE
References
References by request
Timeline
Server
SUNNY BAY CAFE
05.2022 - Current
General Manager
Progress FIre Company Home Association
10.2020 - 04.2022
Bartender
04.2015 - 03.2020
Bar Manager/Bartender
Conewago Inn
08.2011 - 02.2015
BAR MANAGER/BARTENDER
PROGRESS FIRE COMPANY, HOME ASSOCIATION
03.2005 - 06.2011
Cardiovascular Technology
Harrisburg Area Community College