Detail-oriented Human Resource Professional with extensive experience at Royal Business Forms & Printing, Inc., specializing in regulatory compliance and staff development. Successfully recruited and trained diverse teams, boosting operational efficiency while fostering a culture of excellence. Recognized for exceptional communication and problem-solving skills that enhance quality assurance and policy implementation across departments. Brings years of expertise in benefits coordination to drive organizational success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Human Resource & Quality Control Manager
Royal Business Forms & Printing, Inc
Brooklyn Park, MN
06.2015 - Current
Recruit, interview, evaluate, and hire employees for all levels
Assure that the staffing process is carried out within the limits of federal and state law
Assist managers with disciplinary action, terminations, exit interviews and separation agreements
Maintain personnel records, including personnel, medical, work comp and terminated files
Develop and communicate new policies and procedures to all employees, as well as company expectations regarding policies and procedures
Administer the benefits program and open enrollment
Periodically review programs to ensure maximum value for the company
Prepare weekly payroll (Paylocity), update payroll records, issue payroll checks and administer the payroll
Help with Payroll Audits
Coordinate external training for managers, supervisors and employees
Maintain and update the quality profile handbook and documents as needed
Coordinate Safety and Process Improvement Committees
Maintain OSHA 300A and OSHA record-keeping and compliance
Administer COBRA
Revise and maintain our Quality Control Manual
Order office and lunchroom supplies
Schedule, plan and execute all company events
Temporary Employee
Robert Half Office Team
Minnetonka, MN
01.2014 - 01.2015
Audited employee personal files
Assisted new hires with paperwork, including I-9 and W4 forms
Helped Human Resource department with other duties as assigned
Confirmation Coordinator
Word of Peace Church
Rogers, MN
01.2008 - 01.2015
Responsible for the registration/set-up of confirmation classes for more than 350 middle school students
Recruited and trained more than 60 volunteers for the program each year
Worked as the liaison between the parents and supervising pastor and handle any parent and student conflicts
Clinic Manager for Youth and Family Clinic
Hazelden
Plymouth, MN
01.2002 - 01.2003
Scheduled appointments for in-patient and out-patient clients
Verified insurance, received, recorded and reconciled payment for out-patient clients
Ran weekly out-patient reports
Supported clinic staff
Benefits/ Enrollment Supervisor
Sheffield Olson & McQueen, Inc.
St Paul, MN
01.1995 - 01.2002
Supervised a staff of 8 employees and all aspects of benefit administration for over 200 groups
In charge of all the departmental training for new recruits and all training in any system or legal changes
Maintained Benefit administration for over 30 clients
Led employee Benefit meetings for several clients
Created and maintained the policy and procedure manual for the department
Education
Bachelor of Science - Business Management, Human Resources Management
Minnesota State University
Mankato
01.1993
Skills
Quality assurance
Regulatory compliance
Data analysis
Effective Policy Writing
Staff Development
Payroll Management
Benefits Management
Open Enrollment Coordination
Strong Communication Skills
Customer Engagement
Problem-solving abilities
Certification
CPR and First Aid Certified
Mental Health First Aid Certified
Timeline
Human Resource & Quality Control Manager
Royal Business Forms & Printing, Inc
06.2015 - Current
Temporary Employee
Robert Half Office Team
01.2014 - 01.2015
Confirmation Coordinator
Word of Peace Church
01.2008 - 01.2015
Clinic Manager for Youth and Family Clinic
Hazelden
01.2002 - 01.2003
Benefits/ Enrollment Supervisor
Sheffield Olson & McQueen, Inc.
01.1995 - 01.2002
CPR and First Aid Certified
Mental Health First Aid Certified
Bachelor of Science - Business Management, Human Resources Management
Minnesota State University
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