Carrie Garrett

Facilitate and access essential resources and services for individuals without a support system.

• Supervise daily operations of direct care team, ensuring efficient service delivery and adherence to care standards.
• Train new staff on care protocols and organizational policies.
• Assist in developing individualized care plans for clients.
• Implement training programs to enhance staff skills and performance.
• Monitor staff performance through regular evaluations, ensuring compliance with quality standards and enhancing care quality.
• Develop and implement individual care plans for residents.
• Evaluate job performance of direct care staff through observation, coaching, feedback, and formal reviews.
• Collaborate with families and outside agencies regarding resident needs.
• Facilitate communication between individuals, families, and healthcare providers.
• Ensure compliance with state regulations and facility policies.
• Respond to emergency situations quickly and appropriately.
• Initiate investigations into allegations of abuse or neglect.
• Participate in 24/7 on-call rotation to provide support after hours.
• Oversee financial management, including budgeting and expense tracking, to maximize resource allocation and support service delivery.
• Develop strategies for improving service levels within the organization.
• Conduct employee training and development activities for direct care staff via formal training sessions and informal mentoring and role modeling.
• Maintain communication and transparency with governing boards, department heads and staff.
• Supported individuals with daily living activities and personal care needs.